🗓️ Webinar – Evaluation Agents: Exploring the Next Frontier of GenAI Evals

13 d 02 h 05 m

Introduction to Agent Development Challenges and Innovations

Conor Bronsdon
Conor BronsdonHead of Developer Awareness
Galileo chain of thought podcast
5 min readNovember 13 2024

AI agents are rapidly transforming artificial intelligence, capturing the attention of both innovators and businesses. In a recent “Chain of Thought” podcast episode Yash Sheth (co-founder and COO of Galileo) hosted a discussion with three AI leaders:

  • Brian Raymond, founder & CEO at Unstructured.io
  • Bob van Luijt, co-founder & CEO at Weaviate
  • João Moura, founder at CrewAI

As AI agents revolutionize applications across industries—from automating tasks to handling complex data inputs—understanding and addressing their development hurdles is essential. To fully harness the potential of AI agents, it's important to understand the key challenges in their development.

Key Challenges in AI Agent Development

Developing AI agents comes with significant hurdles that innovators are striving to overcome. An AI frameworks comparison can help developers choose the best tools to address these challenges and assist in overcoming challenges in AI development.

Here are some of the biggest challenges developers face right now.

Context Maintenance: Caching and Memory

Keeping context is vital for AI agents. They need to remember information and use it correctly over time. Moura mentions, "We've seen... the need for a caching layer," which is essential for agents to refer back to previous interactions and keep user engagements consistent.

Additionally, a "memory layer" goes beyond basic caching to create a long-term memory store, preventing agents from having to relearn tasks repeatedly. These capabilities are crucial as agents take on more complex tasks, moving from simple automation to handling detailed enterprise workflows.

Regulatory Checks and Error Handling

Navigating regulations and setting up error-handling systems are critical when deploying AI agents, especially in industries with strict compliance rules. Moving from experimental stages to production requires regular technology needs, including validation and error handling frameworks to ensure reliability and compliance.

Safeguards like these prevent unauthorized data access and manage permissions, which are vital in sectors like finance and healthcare where data privacy and integrity are non-negotiable. Implementing a secure AI agent design is crucial to meeting these requirements.

API Interaction and Integration Challenges

Integrating AI agents with existing systems often hits roadblocks with APIs. Sheth emphasized the need for standardized specifications, asking: “If you want the agent to act on our behalf, how do we make that auth token pass through?” Legacy systems like ERPs compound this issue, demanding agents that can handle dynamic API calls despite outdated architectures.

As agents evolve, flexible and adaptable interfaces become necessary, especially when working with legacy systems like Enterprise Resource Planning (ERP) systems that may not have modern architectures. Legacy systems often present integration challenges, making it essential for agents to handle complex and dynamic API calls effectively.

Innovations in Enhancing Agent Functionality

New innovations are enhancing AI agent functionality, addressing challenges in areas like data standardization and multimodal interactions. Below are some examples of exciting innovations in this area.

Standardizing Data Processing

One major challenge for AI agents is managing diverse data types while maintaining consistency and reliability. Standardizing data processing creates a unified framework for handling data across different domains.

It’s crucial for an agent to see the same tools over and over. This type of consistent data processing environment simplifies agent design and deployment.

By focusing on data-centric machine learning and enhancing data quality, developers can streamline data ingestion and improve the overall performance of AI agents. Implementing standardized APIs and ensuring data availability, as discussed with Raymond, allows for more efficient and reliable agent functionality.


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Multimodal Data Interactions

The ability to interact with and interpret multimodal data—like text, images, and audio—is becoming essential for AI agents. Adopting a multimodal approach expands the usefulness of agents, allowing them to function effectively in settings that require integrating various data types.

Raymond highlights the importance of robust multimodal data handling, noting that "data quality, structuring it," and maintaining performance are critical for successful interactions. However, developers must also address challenges such as multimodal model hallucinations to ensure accuracy.

By improving the multimodal processing capabilities of AI agents, developers are breaking down traditional barriers, enabling more dynamic and context-aware AI applications.

Feedback Loops for Improved Performance

Feedback loops are essential for enhancing AI agent performance, providing a way for continuous learning and adaptation. Such loops allow agents to incorporate real-time data and user feedback, creating an environment where they can adjust and optimize their responses.

Van Luijt mentions, "you prompt the database rather than the model," indicating a shift towards integrating feedback directly into data management. This method not only makes agents more adaptable but also ensures their outputs stay accurate and relevant over time. Employing accurate performance metrics for AI agents and utilizing robust AI performance frameworks are essential in measuring and enhancing this adaptability.

Additionally, adopting effective AI evaluation strategies and understanding the nuances of human vs AI evaluation can further refine AI agent performance.

Security and Compliance in Agent Development

Security and compliance are naturally high priorities when speaking of AI agent development. As agents become more advanced and integrated into various business processes, ensuring secure data access and meeting compliance regulations is essential.

Secure Data Access

AI agents need access to large amounts of data to work effectively, often including sensitive information. Making sure only authorized entities can access this data is a fundamental security measure in agent development.

Managing data access across distributed systems with disparate sources remains a key challenge. Role-Based Access Control (RBAC) is widely used to govern permissions, but as Raymond points out, “RBAC is a boring issue to be blocking generative AI adoption, but, like, it’s real,” emphasizing the importance of robust access control mechanisms in empowering AI applications while maintaining security and EU AI Act compliance.

Innovative solutions, such as modifying API return headers to distinguish human vs. machine data consumers, offer nuanced control over secure API interactions.

Distributed System Security Measures

AI agents typically operate within distributed systems, raising concerns about how data is managed and secured in these environments. Moura observes that security needs become more apparent once agents move into production, especially in larger organizations.

Ensuring data integrity and security in distributed systems requires layered security architectures, including encryption, firewalls, and intrusion detection systems to protect data as it moves between nodes. Implementing robust measures for monitoring AI systems is also critical in identifying and mitigating security risks promptly.

It’s key to have the right security permissions for agents to act on behalf of users, which requires advanced authentication measures like tokens and validation protocols. These strategies mitigate risks and ensure sensitive operations are carried out safely, highlighting the need for strong security frameworks in deploying agents effectively and supporting trustworthy AI development.

The Future of AI Agents

AI agents are quickly becoming the centerpiece of innovation, attracting attention from tech enthusiasts and businesses alike. The current landscape involves a delicate balance between agency and execution, reflecting broader industry debates.

The future of AI agents looks promising, driving changes in deployment processes, performance, accessibility, and business practices.

Simplifying Deployment Processes

A key trend in AI agent development is simplifying deployment to enable businesses to test and refine projects rapidly. Industry leaders emphasize that deployment must be “fast and simple”, warning that complexity in multi-step automation risks hindering scalability.

Generative feedback loops, which allow databases to adapt and improve on their own, are crucial. By prompting databases rather than models, companies can achieve full Create, Read, Update, Delete (CRUD) support, making the deployment and management of AI systems smoother.

Performance and Accessibility Improvements

The success of AI agents hinges on advancements in speed and performance. The rapid pace of model improvement is critical for mainstream adoption, as real-time processing and decision-making depend on these gains.

Equally important is establishing the “right set of metrics” for evaluation. Reliable metrics ensure performance consistency from proof-of-concept to production, shortening deployment timelines. Paired with comprehensive data access, these improvements unlock operational agility and tangible business value.

Embracing the Future of AI Agents

The development and optimization of AI agents are reshaping the artificial intelligence landscape, presenting both significant challenges and fostering notable innovations. As these agents evolve, the focus is on enhancing functionality and ensuring secure, compliant integration into business workflows.

Galileo is proud to contribute to this exciting field, powering enterprise AI initiatives. And for more insights, listen to the entire podcast episode.

Curious how the pros are using AI agents? Dive into actionable insights with our Field Guide to AI Agents, and tune into The Chain of Thought Podcast for more insights.