Artificial intelligence is advancing faster than ever, and with that speed comes the responsibility to manage it wisely. Regulation and trust are now at the forefront, guiding developers and businesses through this complex landscape.
In the first episode of the podcast "Chain of Thought," Conor Bronsdon, Head of Developer Awareness for Galileo and former host of the Dev Interrupted podcast, sits down with Galileo's key leaders—Atindriyo Sanyal (CTO), Vikram Chatterji (CEO), and Yash Sheth (COO)—to unpack these critical issues.
The discussions make it clear that strong regulatory frameworks and trust mechanisms are necessary to deploy AI safely and securely. As AI technology grows, so do the challenges in ensuring it's used ethically.
Generative AI is pushing boundaries at an incredible rate, bringing the conversation about regulation to the forefront. Sheth emphasizes that regulations are "paramount" because of its direct impact on society and its link to critical infrastructure.
Preparing for such regulatory environments, including efforts like EU AI Act preparation, is essential for businesses.
Interestingly, there's a bipartisan agreement on the need for AI regulation. During the U.S. presidential election, both major parties, including incumbent President Biden, recognized the importance of setting guardrails for AI technologies. Sheth notes that while they might disagree on the methods, everyone agrees that regulatory developments in AI are necessary to ensure it's deployed ethically and safely.
While the need for regulation is clear, the approaches differ between state and federal levels. Sheth explains that federal discussions are more focused on preventing biased AI outputs, while states are often concerned with the foundational data used to train these systems.
As a result, developers must navigate a patchwork of regulations. And as regulations evolve, developers need to prioritize compliance and build trust into their AI systems from the start.
Despite the complexities, the collective agreement on the importance of regulation offers hope for safer and more reliable AI applications in the future.
Putting AI regulations into practice is no easy task. The rapid evolution and complexity of AI technologies add layers of difficulty for developers and businesses alike. Atindriyo Sanyal, Galileo's CTO, stresses the importance of building trustworthy AI systems and adhering to regulatory standards.
“The necessity for human input and rigorous evaluation processes cannot be understated,” he says. As AI becomes crucial in sectors like healthcare and finance, the demand for strict regulatory frameworks only grows.
Building AI systems that users trust while meeting compliance standards is challenging. AI is a team sport. A successful AI deployment requires collaboration across different departments. Such teamwork ensures that everyone is aligned on the AI system’s goals.
Trust is developed through a careful and ongoing approach to algorithm development, with regular human feedback integrated into the process. “These systems are becoming thinking tools, and trust layers are essential to prevent them from going rogue,” Sanyal adds.
Addressing issues like LLM hallucinations is crucial in this process.
Regulations are changing quickly, creating a maze of compliance standards that vary by region and industry. Keeping up with these evolving standards is tough, especially as they respond to new ethical and technical challenges.
At a very macro level, it's fascinating—to see the regulation around AI compared to the software engineering we've known. Unlike traditional software, AI systems now face scrutiny at both state and federal levels, highlighting their significant impact on society and the need for clear guidance.
In this dynamic environment, companies like Galileo are leading the way. They offer solutions that prioritize trust and security while ensuring compliance with various regulations. By providing tools that support evaluation metrics without relying on ground-truth data, Galileo helps businesses maintain AI integrity amid complex and shifting compliance landscapes.
Developers play a crucial role in steering generative AI toward systems that users can trust. As language models and other AI technologies advance, establishing a solid foundation—often called a “trust layer”—becomes essential.
Chatterji underscores the importance of this trust layer, saying, “Without it, enterprises cannot effectively harness the full potential of AI technologies.”
With AI technologies spreading, developers face the challenge of ensuring their creations are not only efficient but also reliable and secure. The trust layer serves as a guide, helping developers build AI applications that are dependable from the ground up.
It's a workflow that necessitates a set of tools and a mindset geared towards building trustworthy applications from the ground up. This involves integrating safeguards and redundancies to prevent errors and ensure compliance.
Developers are doing more than just coding; they're adding guardrails that monitor AI outputs for consistency and safety. This is particularly important as AI systems become more embedded in areas like healthcare and finance.
As companies focus on enterprise AI scaling, the more crucial trust in its development becomes.
Galileo is enhancing evaluation intelligence to strengthen this trust layer. The platform uses advanced AI agent metrics and tools to help developers assess AI outputs accurately, even without traditional benchmarks. We are setting foundations that enable us to evaluate intelligently, determining why AI systems respond as they do, and ensuring they do so correctly.
This involves employing top AI evaluation methods for a thorough examination of AI algorithms to identify potential errors or biases, ensuring outcomes are fair and accurate. Additionally, techniques like synthetic data generation can enhance data quality and AI evaluation.
Galileo’s tools focus on real-time feedback and evaluation, not just spotting issues but also understanding their root causes. Such an approach allows developers to iterate quickly and effectively, refining their systems for reliability and safety as they innovate.
As AI becomes more integrated into everyday devices and processes, creating a strong trust layer is essential. Developers are at the heart of this effort, using modern tools and methods to build AI applications that are intelligent, understandable, and dependable.
AI technology is moving swiftly, and so must the regulatory frameworks that govern it. AI regulation tends to mirror the technology's growing influence and power.
Looking ahead, advancements in regulatory measures will likely reshape how AI is deployed across different sectors. Staying informed of the latest generative AI insights is crucial for navigating these changes.
As AI becomes more embedded in critical areas like healthcare, finance, and telecommunications, the regulatory landscape must evolve to ensure safe and effective use.
The increase in AI-related bills—from 25 at the end of 2023 to over a hundred by late 2024—signals a growing focus on regulation. Such a surge in legislation is a response to AI’s expanding role in essential industries and a proactive step to safeguard society.
Chatterji highlights the need to balance innovation with oversight. “If you look at the last couple of years, there's a flurry of bills and the number of AI regulations that are coming, it's going to become really hard for the software engineer at a company to ship their product,” he explains.
His point underscores the necessity for AI developers and businesses to navigate these evolving regulations carefully and thoughtfully.
As regulations become stricter, the demand for trustworthy and reliable AI systems grows. Trust is a fundamental part of both regulatory compliance and societal acceptance of AI technologies. A robust trust layer in AI applications isn’t just about meeting regulations; it’s about ensuring that AI systems operate predictably and safely in their intended environments.
Sheth draws parallels between today’s AI landscape and the early days of software engineering, where building trust in systems was crucial. Galileo advocates for “evaluation intelligence,” providing a framework for evaluating, monitoring, and fine-tuning AI systems to meet both operational and regulatory standards. “It's not just for hallucinations or data privacy,” Chatterji adds, “it's also for compliance and regulatory purposes.”
With AI poised to power everything from search engines to complex financial systems, building trust in these technologies is essential. As regulations continue to evolve, companies like Galileo are ready to help navigate these challenges, ensuring that AI advancements remain both innovative and responsible.
AI is weaving itself into the fabric of various industries, making it crucial to prepare for a regulated future. The trust layer is essential—not just for safeguarding data privacy and preventing biases, but also for aligning AI systems with regulatory requirements.
This forward-thinking approach will help businesses navigate the regulated AI landscape with confidence and effectiveness, maintaining both the integrity and security of their AI applications.
At Galileo, we are committed to supporting businesses and developers in this regulated AI future. Our platform is designed to help you build and maintain trustworthy AI systems, ensuring compliance and fostering innovation.
To hear more about this subject, including insights from Writer's CEO May Habib, listen to the entire conversation.