Aug 22, 2025

The Complete LlamaIndex Tutorial for Production AI Systems

Conor Bronsdon

Head of Developer Awareness

Conor Bronsdon

Head of Developer Awareness

Master LlamaIndex for production RAG systems. Build reliable retrieval-augmented generation pipelines, avoid hallucinations, and deploy AI with confidence.
Master LlamaIndex for production RAG systems. Build reliable retrieval-augmented generation pipelines, avoid hallucinations, and deploy AI with confidence.

When you connect a large language model to your proprietary data, you'll face immediate challenges: inconsistent retrieval quality, drifting accuracy, and hallucinations that destroy user trust. Retrieval-augmented generation (RAG) grounds answers in real documents, but building reliable pipelines demands careful data handling and prompt design.

LlamaIndex cuts through this complexity with high-level APIs for ingestion, chunking, and querying, saving you precious development time.

You'll discover when LlamaIndex fits your needs, how to build effective RAG workflows, and why systematic evaluation turns promising prototypes into production-ready AI systems.

What is LlamaIndex?

LlamaIndex is a data framework powering retrieval-augmented generation. This technique fetches external knowledge and grounds your LLM's response in that context, dramatically reducing hallucinations while boosting freshness and accuracy. 

Picture this: you're building a chatbot that must quote policy documents updated yesterday. A pretrained model can't help—it hasn't seen that material. LlamaIndex acts as the bridge between your large language model and your private or time-sensitive data.

The RAG cycle—receive a query, fetch relevant context, blend query and context into a prompt, generate an answer—has become the industry's standard for trustworthy AI applications.

LlamaIndex streamlines this cycle through four integrated building blocks:

  • Data connectors ingest information from files, SQL tables, web pages, or other sources

  • Chunkers slice content into retrieval-friendly segments

  • Indexing mechanisms embed these chunks and store them in backends like Chroma or Pinecone

  • Query engines and response synthesizers find relevant content and create grounded prompts

When you ask a question, a query engine embeds it, performs semantic search, and returns the most relevant chunks. A response synthesizer then combines those chunks with your original question to form a grounded prompt and sends it to your chosen LLM.

You don't need to worry about complex vector database management. Focus on your business logic while the framework handles the plumbing. This design explains why you can often build usable systems in hours instead of weeks. 

Behind the scenes, consistent embedding models ensure your query vectors land near the right document vectors, while smart chunking keeps each context fragment appropriately sized for your LLM's input window.

This integration offers three practical benefits:

  • Hallucinations decrease because every answer ties directly to retrieved evidence

  • Proprietary or real-time data can be exposed without retraining the model, just by updating the index

  • Boilerplate code disappears, allowing you to spend time tuning retrieval parameters instead of wrestling with infrastructure

Rather than wrestling with complex RAG puzzles, you get a coherent, developer-friendly workflow. You can deliver reliable, context-aware AI experiences quickly without getting lost in implementation details.

When to use LlamaIndex vs alternative RAG solutions

Picking a retrieval-augmented generation stack isn't about hype—it's about matching the framework to your real constraints: time, talent, and problem complexity. You have three main options: LlamaIndex, LangChain, or building from scratch.

For projects where speed counts most, LlamaIndex usually wins. Its high-level API handles ingestion, chunking, embedding, and querying in a few lines of code, allowing you to build a working prototype in an afternoon.

The framework puts search and indexing first, so you'll spend less time fighting with vector stores and more time testing ideas.

Connectors exist for common data sources, making integration feel like configuration rather than development—keeping the learning curve gentle for your engineering team.

LangChain shines when your application looks more like an orchestration engine than a search box. It excels with multi-agent workflows, tool calling, and conditional chains that query multiple LLMs or external APIs before crafting final answers. 

Open-source orchestrators such as crew ai illustrate this capability. That depth requires extra setup, and you'll need more time mapping chains and managing state. The reward is fine-grained control and extensibility.

Hand-rolled pipelines sit at the far end of the spectrum. If you need custom retrieval algorithms, proprietary security layers, or want to extract every millisecond of performance from FAISS indexes, coding the pipeline yourself gives you unlimited freedom.

The trade-off is obvious: your development slows dramatically, and you carry the full burden of maintenance and edge-case debugging.

Decision Factor

LlamaIndex

LangChain

Custom RAG

Development speed

Fast for standard RAG

Moderate

Slow

Integration complexity

Low (plug-and-play)

Moderate to high

High

Performance sweet spot

Document search / Q&A

Multi-agent orchestration

Highly specialized cases

Learning curve

Gentle

Steeper

Expert-level

Typical fit

Internal knowledge bases, MVPs

Complex enterprise workflows

Edge-case optimization

Fast prototyping isn't the only scenario where LlamaIndex excels. Your internal knowledge bases that change daily benefit from its seamless re-indexing, and if you need accurate document retrieval, its "batteries-included" approach is tough to beat.

Complex agentic chatbots often outgrow the framework's opinionated design. When you're working with dozens of tools, external APIs, or reasoning steps, LangChain's chain abstractions make those interactions manageable.

If your regulatory demands or extreme latency targets force non-standard architectures—like a custom ANN implementation or specialized encryption at the vector layer—hand-coding becomes the practical choice.

Hybrid stacks appear commonly in practice. You might use LlamaIndex for indexing and fast retrieval, then pass results to a LangChain agent that handles additional calls, validations, or formatting steps.

This combination gives you the best of both worlds: rapid data onboarding with streamlined APIs and powerful orchestration capabilities, without rebuilding the entire pipeline.

LlamaIndex implementation walkthrough with code examples

Building a RAG workflow with LlamaIndex follows a clear process that turns your raw data into a responsive, context-aware system. Each stage builds on the previous one, creating a robust pipeline that integrates document retrieval with language generation.

Step 1: Environment setup and dependencies

Set up your Python environment with LlamaIndex, a vector database like Pinecone or Chroma, and an LLM interface. This provides the foundation for your RAG implementation.

Step 2: Document collection and preprocessing

Gather your domain-specific documents—PDFs, web content, or structured data—and clean them to remove noise that might hurt retrieval. Good preprocessing ensures your index contains high-quality, searchable content that enhances rather than confuses your model's responses.

Step 3: Implement chunking strategies

Develop thoughtful chunking strategies since they directly impact retrieval quality. Documents must be split into meaningful sections that balance context preservation with retrieval efficiency.

Too small, and context gets lost; too large, and retrieval becomes inefficient. Dynamic chunking based on content type helps you find the optimal balance.

Step 4: Construct the Index

Convert your processed chunks into searchable vectors using embedding models from providers like OpenAI, Hugging Face, or custom implementations. LlamaIndex manages the complex mapping between your original data and these numerical representations, enabling fast semantic search across your entire corpus.

Step 5: Implement the core workflow

Here's a practical code example showing the core workflow with current LlamaIndex API:

from llama_index.core import Document
from llama_index.vector_stores import GPTVectorStoreIndex
from llama_index.embeddings import OpenAIEmbedding
from llama_index.llms import OpenAI 
from llama_index.text_splitters import RecursiveCharacterTextSplitter

# Step 1: Load documents (example reader)
documents = [Document(text=open(file).read()) for file in input_files]

# Step 2: Chunk documents
ts = RecursiveCharacterTextSplitter(chunk_size=512)
chunks = [ts.split(doc.text) for doc in documents]
chunk_docs = [Document(text=chunk) for sublist in chunks for chunk in sublist]

# Step 3: Initialize embedding and index
embedding = OpenAIEmbedding()
index = GPTVectorStoreIndex.from_documents(chunk_docs, embed_model=embedding)

# Step 4: Initialize retriever
retriever = index.as_retriever()

# Step 5: Handle query with LLM
llm = OpenAI(model="gpt-3.5-turbo")

def query_llm(user_query):
    retrieved_chunks = retriever.retrieve(user_query, top_k=5)
    context = "\n".join(chunk.text for chunk in retrieved_chunks)
    prompt = f"Context:\n{context}\n\nUser question: {user_query}"
    return llm.complete(prompt)

response = query_llm("How do I implement RAG in LlamaIndex?")
print(response)

Step 6: Configure retrieval parameters

Fine-tune your retriever configuration by setting parameters like top-k retrievals and similarity thresholds. These settings directly impact both precision and recall, making them crucial for generating accurate, contextually grounded responses.

Step 7: Set up query processing

Implement query engines to handle your users' inputs by embedding queries and performing vector similarity search to find relevant chunks from your indexed data. 

The response synthesis step then combines these retrieved passages with the original question, creating an augmented prompt that guides your language model toward factually grounded answers.

Step 8: Apply production best practices

For your production-ready implementations, implement these best practices from real-world deployments:

  • Optimize chunk size through testing for your specific data types

  • Maintain consistency in embedding models across your pipeline

  • Implement continuous testing to validate system performance

  • Set up comprehensive logging to track retrieval consistency

The framework's abstraction layer handles the complex orchestration of vector operations, letting you focus on optimizing the aspects that matter most for your specific application. This streamlined approach transforms weeks of infrastructure work into a manageable implementation that you can refine and deploy quickly.

Diagnosing and fixing common issues in RAG pipelines

Even your well-designed pipelines will hit issues when they meet real data and users. When responses deteriorate, the problem usually lies in retrieval quality, generation logic, or the integration between them. Knowing these common failure patterns helps you diagnose and fix issues fast.

Improving poor retrieval quality

Poor retrieval quality causes most answer problems. When your system fetches irrelevant or incomplete context, even the best language model can't generate accurate responses. Start by examining what your retriever actually returns—LlamaIndex lets you log retrieved chunks, making it easy to compare them against user queries.

If relevance seems weak, consider tightening similarity thresholds or implementing a hybrid approach that combines keyword and vector search, a technique proven to improve recall in production systems. Adding metadata filters for file type, date, or author can cut noise without rebuilding your index.

Handling context window limitations

Context window limitations create a different challenge: you retrieve the right information, but it exceeds your model's token limit. Rather than switching to a larger model, try re-chunking your corpus into smaller, overlapping segments that preserve meaning while fitting within prompt constraints. 

Some teams use a two-step process: retrieve broadly, then summarize or rank results before generation. The framework's composable query engines make this change straightforward.

Resolving performance bottlenecks

Large datasets can create bottlenecks when ingestion and search operations compete for resources. Separating these workloads keeps indexing jobs from slowing live queries. If latency persists, check your approximate nearest neighbor (ANN) parameters—reducing the "ef" value or using lower-dimensional embeddings trades minimal precision for significant speed improvements.

Addressing document quality issues

Document quality issues often appear after deployment. Duplicates, formatting artifacts, or poorly scanned PDFs can confuse both the retrieval and generation components. Add automated cleaning steps—deduplication, format normalization, and quality filtering—before content enters your index.

Solving integration challenges

Integration problems typically emerge when connecting LlamaIndex to existing systems. Debug by testing retrieval in isolation first, then feeding known high-quality contexts to your generator to verify prompt logic. This layered approach helps you pinpoint whether issues come from retrieval, generation, or the handoff between them.

Minimizing hallucinations

Persistent hallucinations need prompt engineering solutions. Structure your prompts to explicitly instruct the model to cite only the provided context, and add user feedback mechanisms to flag unsupported claims. Regular auditing of context adherence helps maintain answer quality over time.

Each failure provides valuable diagnostic information. By systematically tracking retrieval output, refining chunking strategies, and maintaining disciplined prompt design, you can turn intermittent problems into systematic improvements—evolving your pipeline from a fragile prototype into a reliable production service.

Getting started with RAG evaluation planning

Building a working pipeline is one thing—proving its reliability is another challenge entirely. Traditional metrics like BLEU or ROUGE don't work for RAG systems, which combine retrieval with generation and often have multiple valid answers.

Effective evaluation requires measuring three key dimensions:

  • Retrieval quality: Are the right chunks being fetched?

  • Context adherence: Does the answer stick to the evidence?

  • Factual accuracy: Are statements true given the context?

Public benchmarks like mmlu show only a slice of this bigger picture.

Manual tracking becomes overwhelming quickly. Galileo's evaluation suite connects directly to LlamaIndex, automatically logging every step from query to final response. The platform calculates research-backed metrics that spotlight retrieval issues, hallucinations (via Context Adherence scoring), and factual errors. 

For specialized needs—like regulatory completeness for compliance queries—you can add custom metrics without changing your core pipeline.

This systematic approach dramatically speeds up iteration cycles by pinpointing exactly where problems originate. Teams using structured evaluation report shorter debugging cycles and smoother handoffs between development and compliance reviews, transforming experimental prototypes into production-ready systems that stakeholders can trust.

Transform your RAG reliability with Galileo

Pairing your LlamaIndex workflow with Galileo addresses the critical challenges that plague even well-engineered RAG systems:

  • Comprehensive pipeline tracing: Galileo automatically logs every step from query to response, creating visual traces that make debugging intuitive instead of overwhelming

  • Hallucination detection: Context adherence analysis identifies when your LLM references facts not found in retrieved documents, flagging potential misinformation before it reaches users

  • Retrieval quality metrics: Quantitative measurement of relevance between queries and retrieved chunks helps you fine-tune vector search parameters for maximum accuracy

  • Custom evaluation guardrails: Deploy specialized metrics for your industry's needs, such as regulatory completeness checks for financial or healthcare applications

  • Continuous improvement framework: Track performance trends over time, identifying degradation patterns before they affect user trust

Start your Galileo evaluation today and see how comprehensive observability makes the difference between systems that sometimes work and solutions users actually trust.

When you connect a large language model to your proprietary data, you'll face immediate challenges: inconsistent retrieval quality, drifting accuracy, and hallucinations that destroy user trust. Retrieval-augmented generation (RAG) grounds answers in real documents, but building reliable pipelines demands careful data handling and prompt design.

LlamaIndex cuts through this complexity with high-level APIs for ingestion, chunking, and querying, saving you precious development time.

You'll discover when LlamaIndex fits your needs, how to build effective RAG workflows, and why systematic evaluation turns promising prototypes into production-ready AI systems.

What is LlamaIndex?

LlamaIndex is a data framework powering retrieval-augmented generation. This technique fetches external knowledge and grounds your LLM's response in that context, dramatically reducing hallucinations while boosting freshness and accuracy. 

Picture this: you're building a chatbot that must quote policy documents updated yesterday. A pretrained model can't help—it hasn't seen that material. LlamaIndex acts as the bridge between your large language model and your private or time-sensitive data.

The RAG cycle—receive a query, fetch relevant context, blend query and context into a prompt, generate an answer—has become the industry's standard for trustworthy AI applications.

LlamaIndex streamlines this cycle through four integrated building blocks:

  • Data connectors ingest information from files, SQL tables, web pages, or other sources

  • Chunkers slice content into retrieval-friendly segments

  • Indexing mechanisms embed these chunks and store them in backends like Chroma or Pinecone

  • Query engines and response synthesizers find relevant content and create grounded prompts

When you ask a question, a query engine embeds it, performs semantic search, and returns the most relevant chunks. A response synthesizer then combines those chunks with your original question to form a grounded prompt and sends it to your chosen LLM.

You don't need to worry about complex vector database management. Focus on your business logic while the framework handles the plumbing. This design explains why you can often build usable systems in hours instead of weeks. 

Behind the scenes, consistent embedding models ensure your query vectors land near the right document vectors, while smart chunking keeps each context fragment appropriately sized for your LLM's input window.

This integration offers three practical benefits:

  • Hallucinations decrease because every answer ties directly to retrieved evidence

  • Proprietary or real-time data can be exposed without retraining the model, just by updating the index

  • Boilerplate code disappears, allowing you to spend time tuning retrieval parameters instead of wrestling with infrastructure

Rather than wrestling with complex RAG puzzles, you get a coherent, developer-friendly workflow. You can deliver reliable, context-aware AI experiences quickly without getting lost in implementation details.

When to use LlamaIndex vs alternative RAG solutions

Picking a retrieval-augmented generation stack isn't about hype—it's about matching the framework to your real constraints: time, talent, and problem complexity. You have three main options: LlamaIndex, LangChain, or building from scratch.

For projects where speed counts most, LlamaIndex usually wins. Its high-level API handles ingestion, chunking, embedding, and querying in a few lines of code, allowing you to build a working prototype in an afternoon.

The framework puts search and indexing first, so you'll spend less time fighting with vector stores and more time testing ideas.

Connectors exist for common data sources, making integration feel like configuration rather than development—keeping the learning curve gentle for your engineering team.

LangChain shines when your application looks more like an orchestration engine than a search box. It excels with multi-agent workflows, tool calling, and conditional chains that query multiple LLMs or external APIs before crafting final answers. 

Open-source orchestrators such as crew ai illustrate this capability. That depth requires extra setup, and you'll need more time mapping chains and managing state. The reward is fine-grained control and extensibility.

Hand-rolled pipelines sit at the far end of the spectrum. If you need custom retrieval algorithms, proprietary security layers, or want to extract every millisecond of performance from FAISS indexes, coding the pipeline yourself gives you unlimited freedom.

The trade-off is obvious: your development slows dramatically, and you carry the full burden of maintenance and edge-case debugging.

Decision Factor

LlamaIndex

LangChain

Custom RAG

Development speed

Fast for standard RAG

Moderate

Slow

Integration complexity

Low (plug-and-play)

Moderate to high

High

Performance sweet spot

Document search / Q&A

Multi-agent orchestration

Highly specialized cases

Learning curve

Gentle

Steeper

Expert-level

Typical fit

Internal knowledge bases, MVPs

Complex enterprise workflows

Edge-case optimization

Fast prototyping isn't the only scenario where LlamaIndex excels. Your internal knowledge bases that change daily benefit from its seamless re-indexing, and if you need accurate document retrieval, its "batteries-included" approach is tough to beat.

Complex agentic chatbots often outgrow the framework's opinionated design. When you're working with dozens of tools, external APIs, or reasoning steps, LangChain's chain abstractions make those interactions manageable.

If your regulatory demands or extreme latency targets force non-standard architectures—like a custom ANN implementation or specialized encryption at the vector layer—hand-coding becomes the practical choice.

Hybrid stacks appear commonly in practice. You might use LlamaIndex for indexing and fast retrieval, then pass results to a LangChain agent that handles additional calls, validations, or formatting steps.

This combination gives you the best of both worlds: rapid data onboarding with streamlined APIs and powerful orchestration capabilities, without rebuilding the entire pipeline.

LlamaIndex implementation walkthrough with code examples

Building a RAG workflow with LlamaIndex follows a clear process that turns your raw data into a responsive, context-aware system. Each stage builds on the previous one, creating a robust pipeline that integrates document retrieval with language generation.

Step 1: Environment setup and dependencies

Set up your Python environment with LlamaIndex, a vector database like Pinecone or Chroma, and an LLM interface. This provides the foundation for your RAG implementation.

Step 2: Document collection and preprocessing

Gather your domain-specific documents—PDFs, web content, or structured data—and clean them to remove noise that might hurt retrieval. Good preprocessing ensures your index contains high-quality, searchable content that enhances rather than confuses your model's responses.

Step 3: Implement chunking strategies

Develop thoughtful chunking strategies since they directly impact retrieval quality. Documents must be split into meaningful sections that balance context preservation with retrieval efficiency.

Too small, and context gets lost; too large, and retrieval becomes inefficient. Dynamic chunking based on content type helps you find the optimal balance.

Step 4: Construct the Index

Convert your processed chunks into searchable vectors using embedding models from providers like OpenAI, Hugging Face, or custom implementations. LlamaIndex manages the complex mapping between your original data and these numerical representations, enabling fast semantic search across your entire corpus.

Step 5: Implement the core workflow

Here's a practical code example showing the core workflow with current LlamaIndex API:

from llama_index.core import Document
from llama_index.vector_stores import GPTVectorStoreIndex
from llama_index.embeddings import OpenAIEmbedding
from llama_index.llms import OpenAI 
from llama_index.text_splitters import RecursiveCharacterTextSplitter

# Step 1: Load documents (example reader)
documents = [Document(text=open(file).read()) for file in input_files]

# Step 2: Chunk documents
ts = RecursiveCharacterTextSplitter(chunk_size=512)
chunks = [ts.split(doc.text) for doc in documents]
chunk_docs = [Document(text=chunk) for sublist in chunks for chunk in sublist]

# Step 3: Initialize embedding and index
embedding = OpenAIEmbedding()
index = GPTVectorStoreIndex.from_documents(chunk_docs, embed_model=embedding)

# Step 4: Initialize retriever
retriever = index.as_retriever()

# Step 5: Handle query with LLM
llm = OpenAI(model="gpt-3.5-turbo")

def query_llm(user_query):
    retrieved_chunks = retriever.retrieve(user_query, top_k=5)
    context = "\n".join(chunk.text for chunk in retrieved_chunks)
    prompt = f"Context:\n{context}\n\nUser question: {user_query}"
    return llm.complete(prompt)

response = query_llm("How do I implement RAG in LlamaIndex?")
print(response)

Step 6: Configure retrieval parameters

Fine-tune your retriever configuration by setting parameters like top-k retrievals and similarity thresholds. These settings directly impact both precision and recall, making them crucial for generating accurate, contextually grounded responses.

Step 7: Set up query processing

Implement query engines to handle your users' inputs by embedding queries and performing vector similarity search to find relevant chunks from your indexed data. 

The response synthesis step then combines these retrieved passages with the original question, creating an augmented prompt that guides your language model toward factually grounded answers.

Step 8: Apply production best practices

For your production-ready implementations, implement these best practices from real-world deployments:

  • Optimize chunk size through testing for your specific data types

  • Maintain consistency in embedding models across your pipeline

  • Implement continuous testing to validate system performance

  • Set up comprehensive logging to track retrieval consistency

The framework's abstraction layer handles the complex orchestration of vector operations, letting you focus on optimizing the aspects that matter most for your specific application. This streamlined approach transforms weeks of infrastructure work into a manageable implementation that you can refine and deploy quickly.

Diagnosing and fixing common issues in RAG pipelines

Even your well-designed pipelines will hit issues when they meet real data and users. When responses deteriorate, the problem usually lies in retrieval quality, generation logic, or the integration between them. Knowing these common failure patterns helps you diagnose and fix issues fast.

Improving poor retrieval quality

Poor retrieval quality causes most answer problems. When your system fetches irrelevant or incomplete context, even the best language model can't generate accurate responses. Start by examining what your retriever actually returns—LlamaIndex lets you log retrieved chunks, making it easy to compare them against user queries.

If relevance seems weak, consider tightening similarity thresholds or implementing a hybrid approach that combines keyword and vector search, a technique proven to improve recall in production systems. Adding metadata filters for file type, date, or author can cut noise without rebuilding your index.

Handling context window limitations

Context window limitations create a different challenge: you retrieve the right information, but it exceeds your model's token limit. Rather than switching to a larger model, try re-chunking your corpus into smaller, overlapping segments that preserve meaning while fitting within prompt constraints. 

Some teams use a two-step process: retrieve broadly, then summarize or rank results before generation. The framework's composable query engines make this change straightforward.

Resolving performance bottlenecks

Large datasets can create bottlenecks when ingestion and search operations compete for resources. Separating these workloads keeps indexing jobs from slowing live queries. If latency persists, check your approximate nearest neighbor (ANN) parameters—reducing the "ef" value or using lower-dimensional embeddings trades minimal precision for significant speed improvements.

Addressing document quality issues

Document quality issues often appear after deployment. Duplicates, formatting artifacts, or poorly scanned PDFs can confuse both the retrieval and generation components. Add automated cleaning steps—deduplication, format normalization, and quality filtering—before content enters your index.

Solving integration challenges

Integration problems typically emerge when connecting LlamaIndex to existing systems. Debug by testing retrieval in isolation first, then feeding known high-quality contexts to your generator to verify prompt logic. This layered approach helps you pinpoint whether issues come from retrieval, generation, or the handoff between them.

Minimizing hallucinations

Persistent hallucinations need prompt engineering solutions. Structure your prompts to explicitly instruct the model to cite only the provided context, and add user feedback mechanisms to flag unsupported claims. Regular auditing of context adherence helps maintain answer quality over time.

Each failure provides valuable diagnostic information. By systematically tracking retrieval output, refining chunking strategies, and maintaining disciplined prompt design, you can turn intermittent problems into systematic improvements—evolving your pipeline from a fragile prototype into a reliable production service.

Getting started with RAG evaluation planning

Building a working pipeline is one thing—proving its reliability is another challenge entirely. Traditional metrics like BLEU or ROUGE don't work for RAG systems, which combine retrieval with generation and often have multiple valid answers.

Effective evaluation requires measuring three key dimensions:

  • Retrieval quality: Are the right chunks being fetched?

  • Context adherence: Does the answer stick to the evidence?

  • Factual accuracy: Are statements true given the context?

Public benchmarks like mmlu show only a slice of this bigger picture.

Manual tracking becomes overwhelming quickly. Galileo's evaluation suite connects directly to LlamaIndex, automatically logging every step from query to final response. The platform calculates research-backed metrics that spotlight retrieval issues, hallucinations (via Context Adherence scoring), and factual errors. 

For specialized needs—like regulatory completeness for compliance queries—you can add custom metrics without changing your core pipeline.

This systematic approach dramatically speeds up iteration cycles by pinpointing exactly where problems originate. Teams using structured evaluation report shorter debugging cycles and smoother handoffs between development and compliance reviews, transforming experimental prototypes into production-ready systems that stakeholders can trust.

Transform your RAG reliability with Galileo

Pairing your LlamaIndex workflow with Galileo addresses the critical challenges that plague even well-engineered RAG systems:

  • Comprehensive pipeline tracing: Galileo automatically logs every step from query to response, creating visual traces that make debugging intuitive instead of overwhelming

  • Hallucination detection: Context adherence analysis identifies when your LLM references facts not found in retrieved documents, flagging potential misinformation before it reaches users

  • Retrieval quality metrics: Quantitative measurement of relevance between queries and retrieved chunks helps you fine-tune vector search parameters for maximum accuracy

  • Custom evaluation guardrails: Deploy specialized metrics for your industry's needs, such as regulatory completeness checks for financial or healthcare applications

  • Continuous improvement framework: Track performance trends over time, identifying degradation patterns before they affect user trust

Start your Galileo evaluation today and see how comprehensive observability makes the difference between systems that sometimes work and solutions users actually trust.

When you connect a large language model to your proprietary data, you'll face immediate challenges: inconsistent retrieval quality, drifting accuracy, and hallucinations that destroy user trust. Retrieval-augmented generation (RAG) grounds answers in real documents, but building reliable pipelines demands careful data handling and prompt design.

LlamaIndex cuts through this complexity with high-level APIs for ingestion, chunking, and querying, saving you precious development time.

You'll discover when LlamaIndex fits your needs, how to build effective RAG workflows, and why systematic evaluation turns promising prototypes into production-ready AI systems.

What is LlamaIndex?

LlamaIndex is a data framework powering retrieval-augmented generation. This technique fetches external knowledge and grounds your LLM's response in that context, dramatically reducing hallucinations while boosting freshness and accuracy. 

Picture this: you're building a chatbot that must quote policy documents updated yesterday. A pretrained model can't help—it hasn't seen that material. LlamaIndex acts as the bridge between your large language model and your private or time-sensitive data.

The RAG cycle—receive a query, fetch relevant context, blend query and context into a prompt, generate an answer—has become the industry's standard for trustworthy AI applications.

LlamaIndex streamlines this cycle through four integrated building blocks:

  • Data connectors ingest information from files, SQL tables, web pages, or other sources

  • Chunkers slice content into retrieval-friendly segments

  • Indexing mechanisms embed these chunks and store them in backends like Chroma or Pinecone

  • Query engines and response synthesizers find relevant content and create grounded prompts

When you ask a question, a query engine embeds it, performs semantic search, and returns the most relevant chunks. A response synthesizer then combines those chunks with your original question to form a grounded prompt and sends it to your chosen LLM.

You don't need to worry about complex vector database management. Focus on your business logic while the framework handles the plumbing. This design explains why you can often build usable systems in hours instead of weeks. 

Behind the scenes, consistent embedding models ensure your query vectors land near the right document vectors, while smart chunking keeps each context fragment appropriately sized for your LLM's input window.

This integration offers three practical benefits:

  • Hallucinations decrease because every answer ties directly to retrieved evidence

  • Proprietary or real-time data can be exposed without retraining the model, just by updating the index

  • Boilerplate code disappears, allowing you to spend time tuning retrieval parameters instead of wrestling with infrastructure

Rather than wrestling with complex RAG puzzles, you get a coherent, developer-friendly workflow. You can deliver reliable, context-aware AI experiences quickly without getting lost in implementation details.

When to use LlamaIndex vs alternative RAG solutions

Picking a retrieval-augmented generation stack isn't about hype—it's about matching the framework to your real constraints: time, talent, and problem complexity. You have three main options: LlamaIndex, LangChain, or building from scratch.

For projects where speed counts most, LlamaIndex usually wins. Its high-level API handles ingestion, chunking, embedding, and querying in a few lines of code, allowing you to build a working prototype in an afternoon.

The framework puts search and indexing first, so you'll spend less time fighting with vector stores and more time testing ideas.

Connectors exist for common data sources, making integration feel like configuration rather than development—keeping the learning curve gentle for your engineering team.

LangChain shines when your application looks more like an orchestration engine than a search box. It excels with multi-agent workflows, tool calling, and conditional chains that query multiple LLMs or external APIs before crafting final answers. 

Open-source orchestrators such as crew ai illustrate this capability. That depth requires extra setup, and you'll need more time mapping chains and managing state. The reward is fine-grained control and extensibility.

Hand-rolled pipelines sit at the far end of the spectrum. If you need custom retrieval algorithms, proprietary security layers, or want to extract every millisecond of performance from FAISS indexes, coding the pipeline yourself gives you unlimited freedom.

The trade-off is obvious: your development slows dramatically, and you carry the full burden of maintenance and edge-case debugging.

Decision Factor

LlamaIndex

LangChain

Custom RAG

Development speed

Fast for standard RAG

Moderate

Slow

Integration complexity

Low (plug-and-play)

Moderate to high

High

Performance sweet spot

Document search / Q&A

Multi-agent orchestration

Highly specialized cases

Learning curve

Gentle

Steeper

Expert-level

Typical fit

Internal knowledge bases, MVPs

Complex enterprise workflows

Edge-case optimization

Fast prototyping isn't the only scenario where LlamaIndex excels. Your internal knowledge bases that change daily benefit from its seamless re-indexing, and if you need accurate document retrieval, its "batteries-included" approach is tough to beat.

Complex agentic chatbots often outgrow the framework's opinionated design. When you're working with dozens of tools, external APIs, or reasoning steps, LangChain's chain abstractions make those interactions manageable.

If your regulatory demands or extreme latency targets force non-standard architectures—like a custom ANN implementation or specialized encryption at the vector layer—hand-coding becomes the practical choice.

Hybrid stacks appear commonly in practice. You might use LlamaIndex for indexing and fast retrieval, then pass results to a LangChain agent that handles additional calls, validations, or formatting steps.

This combination gives you the best of both worlds: rapid data onboarding with streamlined APIs and powerful orchestration capabilities, without rebuilding the entire pipeline.

LlamaIndex implementation walkthrough with code examples

Building a RAG workflow with LlamaIndex follows a clear process that turns your raw data into a responsive, context-aware system. Each stage builds on the previous one, creating a robust pipeline that integrates document retrieval with language generation.

Step 1: Environment setup and dependencies

Set up your Python environment with LlamaIndex, a vector database like Pinecone or Chroma, and an LLM interface. This provides the foundation for your RAG implementation.

Step 2: Document collection and preprocessing

Gather your domain-specific documents—PDFs, web content, or structured data—and clean them to remove noise that might hurt retrieval. Good preprocessing ensures your index contains high-quality, searchable content that enhances rather than confuses your model's responses.

Step 3: Implement chunking strategies

Develop thoughtful chunking strategies since they directly impact retrieval quality. Documents must be split into meaningful sections that balance context preservation with retrieval efficiency.

Too small, and context gets lost; too large, and retrieval becomes inefficient. Dynamic chunking based on content type helps you find the optimal balance.

Step 4: Construct the Index

Convert your processed chunks into searchable vectors using embedding models from providers like OpenAI, Hugging Face, or custom implementations. LlamaIndex manages the complex mapping between your original data and these numerical representations, enabling fast semantic search across your entire corpus.

Step 5: Implement the core workflow

Here's a practical code example showing the core workflow with current LlamaIndex API:

from llama_index.core import Document
from llama_index.vector_stores import GPTVectorStoreIndex
from llama_index.embeddings import OpenAIEmbedding
from llama_index.llms import OpenAI 
from llama_index.text_splitters import RecursiveCharacterTextSplitter

# Step 1: Load documents (example reader)
documents = [Document(text=open(file).read()) for file in input_files]

# Step 2: Chunk documents
ts = RecursiveCharacterTextSplitter(chunk_size=512)
chunks = [ts.split(doc.text) for doc in documents]
chunk_docs = [Document(text=chunk) for sublist in chunks for chunk in sublist]

# Step 3: Initialize embedding and index
embedding = OpenAIEmbedding()
index = GPTVectorStoreIndex.from_documents(chunk_docs, embed_model=embedding)

# Step 4: Initialize retriever
retriever = index.as_retriever()

# Step 5: Handle query with LLM
llm = OpenAI(model="gpt-3.5-turbo")

def query_llm(user_query):
    retrieved_chunks = retriever.retrieve(user_query, top_k=5)
    context = "\n".join(chunk.text for chunk in retrieved_chunks)
    prompt = f"Context:\n{context}\n\nUser question: {user_query}"
    return llm.complete(prompt)

response = query_llm("How do I implement RAG in LlamaIndex?")
print(response)

Step 6: Configure retrieval parameters

Fine-tune your retriever configuration by setting parameters like top-k retrievals and similarity thresholds. These settings directly impact both precision and recall, making them crucial for generating accurate, contextually grounded responses.

Step 7: Set up query processing

Implement query engines to handle your users' inputs by embedding queries and performing vector similarity search to find relevant chunks from your indexed data. 

The response synthesis step then combines these retrieved passages with the original question, creating an augmented prompt that guides your language model toward factually grounded answers.

Step 8: Apply production best practices

For your production-ready implementations, implement these best practices from real-world deployments:

  • Optimize chunk size through testing for your specific data types

  • Maintain consistency in embedding models across your pipeline

  • Implement continuous testing to validate system performance

  • Set up comprehensive logging to track retrieval consistency

The framework's abstraction layer handles the complex orchestration of vector operations, letting you focus on optimizing the aspects that matter most for your specific application. This streamlined approach transforms weeks of infrastructure work into a manageable implementation that you can refine and deploy quickly.

Diagnosing and fixing common issues in RAG pipelines

Even your well-designed pipelines will hit issues when they meet real data and users. When responses deteriorate, the problem usually lies in retrieval quality, generation logic, or the integration between them. Knowing these common failure patterns helps you diagnose and fix issues fast.

Improving poor retrieval quality

Poor retrieval quality causes most answer problems. When your system fetches irrelevant or incomplete context, even the best language model can't generate accurate responses. Start by examining what your retriever actually returns—LlamaIndex lets you log retrieved chunks, making it easy to compare them against user queries.

If relevance seems weak, consider tightening similarity thresholds or implementing a hybrid approach that combines keyword and vector search, a technique proven to improve recall in production systems. Adding metadata filters for file type, date, or author can cut noise without rebuilding your index.

Handling context window limitations

Context window limitations create a different challenge: you retrieve the right information, but it exceeds your model's token limit. Rather than switching to a larger model, try re-chunking your corpus into smaller, overlapping segments that preserve meaning while fitting within prompt constraints. 

Some teams use a two-step process: retrieve broadly, then summarize or rank results before generation. The framework's composable query engines make this change straightforward.

Resolving performance bottlenecks

Large datasets can create bottlenecks when ingestion and search operations compete for resources. Separating these workloads keeps indexing jobs from slowing live queries. If latency persists, check your approximate nearest neighbor (ANN) parameters—reducing the "ef" value or using lower-dimensional embeddings trades minimal precision for significant speed improvements.

Addressing document quality issues

Document quality issues often appear after deployment. Duplicates, formatting artifacts, or poorly scanned PDFs can confuse both the retrieval and generation components. Add automated cleaning steps—deduplication, format normalization, and quality filtering—before content enters your index.

Solving integration challenges

Integration problems typically emerge when connecting LlamaIndex to existing systems. Debug by testing retrieval in isolation first, then feeding known high-quality contexts to your generator to verify prompt logic. This layered approach helps you pinpoint whether issues come from retrieval, generation, or the handoff between them.

Minimizing hallucinations

Persistent hallucinations need prompt engineering solutions. Structure your prompts to explicitly instruct the model to cite only the provided context, and add user feedback mechanisms to flag unsupported claims. Regular auditing of context adherence helps maintain answer quality over time.

Each failure provides valuable diagnostic information. By systematically tracking retrieval output, refining chunking strategies, and maintaining disciplined prompt design, you can turn intermittent problems into systematic improvements—evolving your pipeline from a fragile prototype into a reliable production service.

Getting started with RAG evaluation planning

Building a working pipeline is one thing—proving its reliability is another challenge entirely. Traditional metrics like BLEU or ROUGE don't work for RAG systems, which combine retrieval with generation and often have multiple valid answers.

Effective evaluation requires measuring three key dimensions:

  • Retrieval quality: Are the right chunks being fetched?

  • Context adherence: Does the answer stick to the evidence?

  • Factual accuracy: Are statements true given the context?

Public benchmarks like mmlu show only a slice of this bigger picture.

Manual tracking becomes overwhelming quickly. Galileo's evaluation suite connects directly to LlamaIndex, automatically logging every step from query to final response. The platform calculates research-backed metrics that spotlight retrieval issues, hallucinations (via Context Adherence scoring), and factual errors. 

For specialized needs—like regulatory completeness for compliance queries—you can add custom metrics without changing your core pipeline.

This systematic approach dramatically speeds up iteration cycles by pinpointing exactly where problems originate. Teams using structured evaluation report shorter debugging cycles and smoother handoffs between development and compliance reviews, transforming experimental prototypes into production-ready systems that stakeholders can trust.

Transform your RAG reliability with Galileo

Pairing your LlamaIndex workflow with Galileo addresses the critical challenges that plague even well-engineered RAG systems:

  • Comprehensive pipeline tracing: Galileo automatically logs every step from query to response, creating visual traces that make debugging intuitive instead of overwhelming

  • Hallucination detection: Context adherence analysis identifies when your LLM references facts not found in retrieved documents, flagging potential misinformation before it reaches users

  • Retrieval quality metrics: Quantitative measurement of relevance between queries and retrieved chunks helps you fine-tune vector search parameters for maximum accuracy

  • Custom evaluation guardrails: Deploy specialized metrics for your industry's needs, such as regulatory completeness checks for financial or healthcare applications

  • Continuous improvement framework: Track performance trends over time, identifying degradation patterns before they affect user trust

Start your Galileo evaluation today and see how comprehensive observability makes the difference between systems that sometimes work and solutions users actually trust.

When you connect a large language model to your proprietary data, you'll face immediate challenges: inconsistent retrieval quality, drifting accuracy, and hallucinations that destroy user trust. Retrieval-augmented generation (RAG) grounds answers in real documents, but building reliable pipelines demands careful data handling and prompt design.

LlamaIndex cuts through this complexity with high-level APIs for ingestion, chunking, and querying, saving you precious development time.

You'll discover when LlamaIndex fits your needs, how to build effective RAG workflows, and why systematic evaluation turns promising prototypes into production-ready AI systems.

What is LlamaIndex?

LlamaIndex is a data framework powering retrieval-augmented generation. This technique fetches external knowledge and grounds your LLM's response in that context, dramatically reducing hallucinations while boosting freshness and accuracy. 

Picture this: you're building a chatbot that must quote policy documents updated yesterday. A pretrained model can't help—it hasn't seen that material. LlamaIndex acts as the bridge between your large language model and your private or time-sensitive data.

The RAG cycle—receive a query, fetch relevant context, blend query and context into a prompt, generate an answer—has become the industry's standard for trustworthy AI applications.

LlamaIndex streamlines this cycle through four integrated building blocks:

  • Data connectors ingest information from files, SQL tables, web pages, or other sources

  • Chunkers slice content into retrieval-friendly segments

  • Indexing mechanisms embed these chunks and store them in backends like Chroma or Pinecone

  • Query engines and response synthesizers find relevant content and create grounded prompts

When you ask a question, a query engine embeds it, performs semantic search, and returns the most relevant chunks. A response synthesizer then combines those chunks with your original question to form a grounded prompt and sends it to your chosen LLM.

You don't need to worry about complex vector database management. Focus on your business logic while the framework handles the plumbing. This design explains why you can often build usable systems in hours instead of weeks. 

Behind the scenes, consistent embedding models ensure your query vectors land near the right document vectors, while smart chunking keeps each context fragment appropriately sized for your LLM's input window.

This integration offers three practical benefits:

  • Hallucinations decrease because every answer ties directly to retrieved evidence

  • Proprietary or real-time data can be exposed without retraining the model, just by updating the index

  • Boilerplate code disappears, allowing you to spend time tuning retrieval parameters instead of wrestling with infrastructure

Rather than wrestling with complex RAG puzzles, you get a coherent, developer-friendly workflow. You can deliver reliable, context-aware AI experiences quickly without getting lost in implementation details.

When to use LlamaIndex vs alternative RAG solutions

Picking a retrieval-augmented generation stack isn't about hype—it's about matching the framework to your real constraints: time, talent, and problem complexity. You have three main options: LlamaIndex, LangChain, or building from scratch.

For projects where speed counts most, LlamaIndex usually wins. Its high-level API handles ingestion, chunking, embedding, and querying in a few lines of code, allowing you to build a working prototype in an afternoon.

The framework puts search and indexing first, so you'll spend less time fighting with vector stores and more time testing ideas.

Connectors exist for common data sources, making integration feel like configuration rather than development—keeping the learning curve gentle for your engineering team.

LangChain shines when your application looks more like an orchestration engine than a search box. It excels with multi-agent workflows, tool calling, and conditional chains that query multiple LLMs or external APIs before crafting final answers. 

Open-source orchestrators such as crew ai illustrate this capability. That depth requires extra setup, and you'll need more time mapping chains and managing state. The reward is fine-grained control and extensibility.

Hand-rolled pipelines sit at the far end of the spectrum. If you need custom retrieval algorithms, proprietary security layers, or want to extract every millisecond of performance from FAISS indexes, coding the pipeline yourself gives you unlimited freedom.

The trade-off is obvious: your development slows dramatically, and you carry the full burden of maintenance and edge-case debugging.

Decision Factor

LlamaIndex

LangChain

Custom RAG

Development speed

Fast for standard RAG

Moderate

Slow

Integration complexity

Low (plug-and-play)

Moderate to high

High

Performance sweet spot

Document search / Q&A

Multi-agent orchestration

Highly specialized cases

Learning curve

Gentle

Steeper

Expert-level

Typical fit

Internal knowledge bases, MVPs

Complex enterprise workflows

Edge-case optimization

Fast prototyping isn't the only scenario where LlamaIndex excels. Your internal knowledge bases that change daily benefit from its seamless re-indexing, and if you need accurate document retrieval, its "batteries-included" approach is tough to beat.

Complex agentic chatbots often outgrow the framework's opinionated design. When you're working with dozens of tools, external APIs, or reasoning steps, LangChain's chain abstractions make those interactions manageable.

If your regulatory demands or extreme latency targets force non-standard architectures—like a custom ANN implementation or specialized encryption at the vector layer—hand-coding becomes the practical choice.

Hybrid stacks appear commonly in practice. You might use LlamaIndex for indexing and fast retrieval, then pass results to a LangChain agent that handles additional calls, validations, or formatting steps.

This combination gives you the best of both worlds: rapid data onboarding with streamlined APIs and powerful orchestration capabilities, without rebuilding the entire pipeline.

LlamaIndex implementation walkthrough with code examples

Building a RAG workflow with LlamaIndex follows a clear process that turns your raw data into a responsive, context-aware system. Each stage builds on the previous one, creating a robust pipeline that integrates document retrieval with language generation.

Step 1: Environment setup and dependencies

Set up your Python environment with LlamaIndex, a vector database like Pinecone or Chroma, and an LLM interface. This provides the foundation for your RAG implementation.

Step 2: Document collection and preprocessing

Gather your domain-specific documents—PDFs, web content, or structured data—and clean them to remove noise that might hurt retrieval. Good preprocessing ensures your index contains high-quality, searchable content that enhances rather than confuses your model's responses.

Step 3: Implement chunking strategies

Develop thoughtful chunking strategies since they directly impact retrieval quality. Documents must be split into meaningful sections that balance context preservation with retrieval efficiency.

Too small, and context gets lost; too large, and retrieval becomes inefficient. Dynamic chunking based on content type helps you find the optimal balance.

Step 4: Construct the Index

Convert your processed chunks into searchable vectors using embedding models from providers like OpenAI, Hugging Face, or custom implementations. LlamaIndex manages the complex mapping between your original data and these numerical representations, enabling fast semantic search across your entire corpus.

Step 5: Implement the core workflow

Here's a practical code example showing the core workflow with current LlamaIndex API:

from llama_index.core import Document
from llama_index.vector_stores import GPTVectorStoreIndex
from llama_index.embeddings import OpenAIEmbedding
from llama_index.llms import OpenAI 
from llama_index.text_splitters import RecursiveCharacterTextSplitter

# Step 1: Load documents (example reader)
documents = [Document(text=open(file).read()) for file in input_files]

# Step 2: Chunk documents
ts = RecursiveCharacterTextSplitter(chunk_size=512)
chunks = [ts.split(doc.text) for doc in documents]
chunk_docs = [Document(text=chunk) for sublist in chunks for chunk in sublist]

# Step 3: Initialize embedding and index
embedding = OpenAIEmbedding()
index = GPTVectorStoreIndex.from_documents(chunk_docs, embed_model=embedding)

# Step 4: Initialize retriever
retriever = index.as_retriever()

# Step 5: Handle query with LLM
llm = OpenAI(model="gpt-3.5-turbo")

def query_llm(user_query):
    retrieved_chunks = retriever.retrieve(user_query, top_k=5)
    context = "\n".join(chunk.text for chunk in retrieved_chunks)
    prompt = f"Context:\n{context}\n\nUser question: {user_query}"
    return llm.complete(prompt)

response = query_llm("How do I implement RAG in LlamaIndex?")
print(response)

Step 6: Configure retrieval parameters

Fine-tune your retriever configuration by setting parameters like top-k retrievals and similarity thresholds. These settings directly impact both precision and recall, making them crucial for generating accurate, contextually grounded responses.

Step 7: Set up query processing

Implement query engines to handle your users' inputs by embedding queries and performing vector similarity search to find relevant chunks from your indexed data. 

The response synthesis step then combines these retrieved passages with the original question, creating an augmented prompt that guides your language model toward factually grounded answers.

Step 8: Apply production best practices

For your production-ready implementations, implement these best practices from real-world deployments:

  • Optimize chunk size through testing for your specific data types

  • Maintain consistency in embedding models across your pipeline

  • Implement continuous testing to validate system performance

  • Set up comprehensive logging to track retrieval consistency

The framework's abstraction layer handles the complex orchestration of vector operations, letting you focus on optimizing the aspects that matter most for your specific application. This streamlined approach transforms weeks of infrastructure work into a manageable implementation that you can refine and deploy quickly.

Diagnosing and fixing common issues in RAG pipelines

Even your well-designed pipelines will hit issues when they meet real data and users. When responses deteriorate, the problem usually lies in retrieval quality, generation logic, or the integration between them. Knowing these common failure patterns helps you diagnose and fix issues fast.

Improving poor retrieval quality

Poor retrieval quality causes most answer problems. When your system fetches irrelevant or incomplete context, even the best language model can't generate accurate responses. Start by examining what your retriever actually returns—LlamaIndex lets you log retrieved chunks, making it easy to compare them against user queries.

If relevance seems weak, consider tightening similarity thresholds or implementing a hybrid approach that combines keyword and vector search, a technique proven to improve recall in production systems. Adding metadata filters for file type, date, or author can cut noise without rebuilding your index.

Handling context window limitations

Context window limitations create a different challenge: you retrieve the right information, but it exceeds your model's token limit. Rather than switching to a larger model, try re-chunking your corpus into smaller, overlapping segments that preserve meaning while fitting within prompt constraints. 

Some teams use a two-step process: retrieve broadly, then summarize or rank results before generation. The framework's composable query engines make this change straightforward.

Resolving performance bottlenecks

Large datasets can create bottlenecks when ingestion and search operations compete for resources. Separating these workloads keeps indexing jobs from slowing live queries. If latency persists, check your approximate nearest neighbor (ANN) parameters—reducing the "ef" value or using lower-dimensional embeddings trades minimal precision for significant speed improvements.

Addressing document quality issues

Document quality issues often appear after deployment. Duplicates, formatting artifacts, or poorly scanned PDFs can confuse both the retrieval and generation components. Add automated cleaning steps—deduplication, format normalization, and quality filtering—before content enters your index.

Solving integration challenges

Integration problems typically emerge when connecting LlamaIndex to existing systems. Debug by testing retrieval in isolation first, then feeding known high-quality contexts to your generator to verify prompt logic. This layered approach helps you pinpoint whether issues come from retrieval, generation, or the handoff between them.

Minimizing hallucinations

Persistent hallucinations need prompt engineering solutions. Structure your prompts to explicitly instruct the model to cite only the provided context, and add user feedback mechanisms to flag unsupported claims. Regular auditing of context adherence helps maintain answer quality over time.

Each failure provides valuable diagnostic information. By systematically tracking retrieval output, refining chunking strategies, and maintaining disciplined prompt design, you can turn intermittent problems into systematic improvements—evolving your pipeline from a fragile prototype into a reliable production service.

Getting started with RAG evaluation planning

Building a working pipeline is one thing—proving its reliability is another challenge entirely. Traditional metrics like BLEU or ROUGE don't work for RAG systems, which combine retrieval with generation and often have multiple valid answers.

Effective evaluation requires measuring three key dimensions:

  • Retrieval quality: Are the right chunks being fetched?

  • Context adherence: Does the answer stick to the evidence?

  • Factual accuracy: Are statements true given the context?

Public benchmarks like mmlu show only a slice of this bigger picture.

Manual tracking becomes overwhelming quickly. Galileo's evaluation suite connects directly to LlamaIndex, automatically logging every step from query to final response. The platform calculates research-backed metrics that spotlight retrieval issues, hallucinations (via Context Adherence scoring), and factual errors. 

For specialized needs—like regulatory completeness for compliance queries—you can add custom metrics without changing your core pipeline.

This systematic approach dramatically speeds up iteration cycles by pinpointing exactly where problems originate. Teams using structured evaluation report shorter debugging cycles and smoother handoffs between development and compliance reviews, transforming experimental prototypes into production-ready systems that stakeholders can trust.

Transform your RAG reliability with Galileo

Pairing your LlamaIndex workflow with Galileo addresses the critical challenges that plague even well-engineered RAG systems:

  • Comprehensive pipeline tracing: Galileo automatically logs every step from query to response, creating visual traces that make debugging intuitive instead of overwhelming

  • Hallucination detection: Context adherence analysis identifies when your LLM references facts not found in retrieved documents, flagging potential misinformation before it reaches users

  • Retrieval quality metrics: Quantitative measurement of relevance between queries and retrieved chunks helps you fine-tune vector search parameters for maximum accuracy

  • Custom evaluation guardrails: Deploy specialized metrics for your industry's needs, such as regulatory completeness checks for financial or healthcare applications

  • Continuous improvement framework: Track performance trends over time, identifying degradation patterns before they affect user trust

Start your Galileo evaluation today and see how comprehensive observability makes the difference between systems that sometimes work and solutions users actually trust.

Conor Bronsdon