Oct 10, 2025

8 Production Readiness Checklists to Turn Prototypes Into Reliable AI Agents

Conor Bronsdon

Head of Developer Awareness

Conor Bronsdon

Head of Developer Awareness

8 Production Readiness Checklist for Every AI Agent | Galileo
8 Production Readiness Checklist for Every AI Agent | Galileo

Imagine a Slack notification explodes—"PAYMENT BOT DOWN"—during your board meeting. Moments later, a customer shares nonsensical refund screenshots. The same issue woke you at 3:17 a.m., though the patch seemed fine in staging.

Despite several cloud deployments and code reviews, AI agents in production crumble under drift, hallucinations, and surging token costs. Last-mile postmortems accumulate, proving staging confidence doesn't guarantee production reliability.

This isn't incompetence; it's the gap between traditional practices and AI's unique failure modes. The difference between firefighting and scaling is a production readiness framework built for AI. 

These eight essential checklists will transform your AI agents from impressive demos to reliable production systems. Each addresses a critical failure point unique to AI, turning potential disasters into manageable, predictable operations that you can control.

We recently explored this topic on our Chain of Thought podcast, where industry experts shared practical insights and real-world implementation strategies:

Checklist #1: Architectural robustness

Picture this: your impressive chatbot demo on Monday becomes Friday's emergency board meeting when a missing GPU driver causes a complete outage. When dependencies become "high-priority escalations," robust architecture safeguards your credibility.

Technical debt silently drains velocity. Developers maintain brittle prototypes instead of building new features, while data issues emerge as the primary problem: validation that works in testing environments fails with real production data.

You know the cascade: a minor CSV format change corrupts features, the model generates nonsense, and customer support erupts. With entangled components, what should be a simple revert becomes an all-hands crisis.

Strong architectures prevent this through:

  • Industrial-grade data pipelines with schema validation, drift monitoring, and privacy controls

  • Elastic compute using containerized services and Kubernetes for instant scaling

  • Modular software with dedicated MLOps workflows, model registries, and CI/CD gates

  • Comprehensive security with encryption, RBAC, and automated vulnerability scanning

The transformation is substantial, moving from manual notebooks to distributed, version-controlled pipelines with automated testing and monitoring. Latency stabilizes, weekend alerts vanish, and releases accelerate.

To achieve this, map all dependencies and create redundancy. Align compliance with scalability planning, as security vulnerabilities scale alongside your services. Before adding features, verify your foundation through resilience reviews.

Checklist #2: Load and stress testing

Imagine impressing your board with a demo handling 10,000 concurrent requests flawlessly. This confidence comes from thorough stress testing and cost awareness. Calculate total compute spend ÷ successful requests to transform technical metrics into financial insights.

While most teams settle for "works in dev," elite AI organizations test three scenarios:

  1. Normal operations: Establish baseline performance metrics

  2. Surge conditions: Verify auto-scaling capabilities during traffic spikes

  3. Adversarial scenarios: Test system resilience against chaos (rate limits, packet loss, corrupted data)

Production parity is essential;  use identical container images, networking, and authentication as your live environment. 

Define concrete peak metrics (e.g., 250 inference calls/second with sub-300ms latency), then implement gradual ramping instead of sudden traffic surges. This methodical approach pinpoints exact failure thresholds and mirrors proven web-app testing practices.

Monitor comprehensive metrics during tests: infrastructure (CPU, memory, GPU utilization), networking, and AI-specific indicators (token counts, cache hit rates, hallucination frequency).

Integrate testing results directly into your development pipeline. Use benchmark data to set auto-scaling thresholds, automate chaos testing in CI/CD, and establish KPI-based release gates. When testing becomes systematic, board presentations transform from hopeful promises to data-backed assurances.

Checklist #3: Failure scenario planning

Every AI system fails in four ways that your traditional systems don't. Understanding these unique failure modes transforms 2 am incidents into documented playbook executions, making failure planning strategic rather than defensive. Incorporating game theory elements, this proactive approach ensures you're ready for any challenge.

Comprehensive failure scenarios span multiple risk categories:

  • Technical — model drift, data corruption, token limit exhaustion

  • Business — cost overruns, performance degradation, accuracy decline

  • Ethical — bias amplification, harmful outputs, misuse by users

  • Regulatory — privacy violations, compliance gaps, data leakage

Prepare for rare, high-impact events, such as adversarial attacks or runaway behaviors. Strategically, explore a range of challenges—from best-case to worst-case scenarios—using parameters such as severity and speed of onset.

Quantifying the impact of each scenario and conducting stress tests are essential to readiness. Assign cross-functional teams to tabletop exercises, simulating real-world failures and refining response strategies. 

This collaborative approach leads to response playbooks featuring clear, step-by-step guidance. Establishing detailed communication trees for crisis management prevents chaos during incidents.

To effectively integrate these strategies, catalog failure modes specific to your AI systems. Design graceful degradation strategies and run chaos drills to expose resilience gaps, ensuring robust recovery paths. Maintain a library of scenarios with detailed recovery procedures, converting unexpected failures into opportunities for improvement and strategic growth.

Checklist #4: Rollback and recovery procedures

It's 4:58 p.m. Friday when support alerts you: your summarization agent is hallucinating legal clauses. You have 10 minutes to revert or face weekend crisis management. Fast rollback isn't just about uptime; it prevents burnout.

Unlike traditional software rollbacks that swap simple binaries, AI systems involve interdependent components: model weights, feature pipelines, and conversation memory. Reverting one component without others causes non-deterministic failures. 

The bug you thought you fixed reappears differently when a single feature-store version is missed.

Successful production teams:

  1. Version every artifact holistically—weights, preprocessing code, prompts, and hyperparameters

  2. Create one-command promotion of known-good bundles

  3. Implement continuous health monitoring across accuracy, latency, cost, and compliance

  4. Configure automated threshold-based triggers that shift traffic to previous stable versions

  5. Maintain granular checkpoints preserving both persistent knowledge and session memory

Establish clear rollback criteria: hallucination rates exceeding thresholds, latency/cost spikes, guardrail failures, business metric regressions, or infrastructure anomalies like GPU exhaustion.

Practice distinguishes resilient teams from those that panic. Implement canary deployments, monthly rollback drills, and archived post-incident journals. Regular "what-went-wrong" simulations build muscle memory that replaces panic during actual incidents.

Well-orchestrated rollback mechanisms protect customer trust while maintaining development velocity and team wellbeing, a competitive advantage that compounds over time.

Checklist #5: Monitoring and observability

When late-night PagerDuty alerts are your only insights into agent behavior, you're stuck reacting to problems. Purpose-built observability reverses this dynamic, providing data to address issues before customers encounter them.

Effective observability operates through three perspectives:

  1. Engineering view: Detailed traces capture every agent decision (prompts, tool calls, API responses), pinpointing exact failure points. Modern observability platforms like Galileo offer observability views built specifically for agents to help reduce debugging time.

  2. Executive view: Financial and risk metrics matter more than technical details. Token spend, GPU minutes, and cost-per-request metrics transform into budget forecasts, helping justify infrastructure investments.

  3. Customer experience: Automated quality checks for hallucinations, toxicity, and policy violations prevent harmful content from reaching users. Automated evaluations can trigger immediate rollbacks when quality deteriorates.

A comprehensive framework includes traces, logs, metrics, evaluations, and governance controls that flag data leaks and security issues.

Implementation requires:

  • Instrumenting every model call from day one (retrofitting later is exponentially harder)

  • Centralizing telemetry with consistent tagging (conversation_id, agent_version)

  • Creating role-specific dashboards (real-time alerts for engineers, cost trends for executives)

  • Setting automated alerts for drift and anomalies

This visibility transforms your operations from reactive firefighting to proactive, confident roadmap execution.

Checklist #6: Operational capacity planning

Your CFO asks, "Do we really need another $250,000 for GPUs?" A data-driven capacity plan transforms this interrogation into a strategic discussion. Present exactly how many concurrent inferences you anticipate next quarter, projected cloud expenditure, and scaling capabilities that protect latency-sensitive workloads.

Begin by mapping scalable components:

  1. Compute resources: Deploy elastic clusters of CPU/GPU/TPU nodes configured for both baseline and peak demands. Implement containerized deployments with Kubernetes for automatic scaling based on traffic patterns, avoiding the over-provisioning pitfalls.

  2. Token consumption: Track per-user-story token usage to forecast foundation model API costs. Monitor storage requirements, as production data streams grow significantly larger and messier than prototype data. Reserve human review only for high-judgment edge cases.

  3. Demand forecasting: Use historical patterns as baseline, then overlay strategic events (product launches, marketing campaigns, compliance audits) to predict usage spikes. Implement a tiered approach: reserved capacity for predictable load, on-demand instances for unexpected surges. Consider hardware optimizations like high-bandwidth memory with GPUs to improve inference latency without proportional cost increases.

Persuade financial stakeholders by translating technical decisions into business terms:

ROI = (incremental revenue enabled by the model – incremental infra cost) ÷ incremental infra cost

Include concrete SLOs for latency, uptime, and cost-per-request to demonstrate how infrastructure investments deliver business value while protecting customer experience.

Before concluding any capacity planning meeting, secure commitments to: update forecasts monthly, establish budget-aligned SLOs, implement real-time cost monitoring, and pre-approve burst capacity for peak periods. This transforms infrastructure funding from speculative expense to strategic investment.

Checklist #7: Risk mitigation for AI in production

The call no engineering leader wants: 'Our AI agent is trending on Twitter.' In that moment, you're calculating financial exposure, regulatory scrutiny, and brand damage, not debugging code.

Five interconnected risk categories demand attention:

  1. Technical risks: Model drift, hallucinations, and brittle toolchains silently degrade performance

  2. Regulatory violations: Data privacy or sector-specific rules carry significant legal consequences

  3. Ethical issues: Bias, harmful language, and unfair outcomes damage user trust

  4. Reputational threats: Social media amplifies failures faster than response teams can mobilize

  5. Operational failures: Dependency breakdowns transform routine operations into budget emergencies

When your agent's decisions are traceable and policy-aligned, auditors become allies. Crisis simulators help rehearse devastating scenarios, exposing weaknesses before customers find them.

Effective protection combines automated guardrails with human judgment:

  • Log and sign every prompt, output, and tool call for forensic audit trails

  • Implement real-time content filters to block policy violations

  • Route high-risk decisions (pricing, medical advice) through human reviewers

Define what "good" looks like with threshold-based alerts for drift and cost anomalies. Map escalation paths, including legal and communications teams, and conduct quarterly drills. This approach shifts your mindset from component reliability to enterprise resilience, from hoping nothing goes wrong to knowing you're prepared when it inevitably does.

Checklist #8: Continuous post-mortems and reliability improvements

After resolving an incident where a single-token hallucination cascaded into a billing error, the real value begins: a structured post-mortem that transforms today's pain into tomorrow's advantage. Teams treating incidents as training data consistently outpace those fixated on green dashboards.

Most organizations rely on casual "what went wrong?" discussions, missing AI's unique failure patterns, model drift, corrupt feature pipelines, and prompt-injection vulnerabilities. 

Effective AI post-mortems prioritize evidence over opinions:

  1. Capture execution traces, prompt logs, and model versions immediately

  2. Categorize root causes across model, data, integration, and human factors

  3. Document how seemingly unrelated services unexpectedly interact

Translate findings into concrete improvements—stricter schema validation, tighter hallucination thresholds, or enhanced monitoring. Each action enters your backlog with clear ownership, deadlines, and success criteria. 

Post-mortems drive team growth when failures are discussed without blame. Junior engineers learn system complexity, leaders witness data-driven decisions, and teams build organizational trust. 

The culture evolves from diagnosing to preventing to predicting issues—creating a compound advantage that separates reactive teams from proactive leaders.

Learn how to create powerful, reliable AI agents with our in-depth eBook.

Build reliable agent governance with Galileo

Your AI systems make millions of critical decisions daily while your team sleeps. As complexity scales, manual monitoring becomes impossible; even the most vigilant teams miss subtle failures that can silently erode customer trust and undermine months of careful work.

Here’s how Galileo gives you the foundation for trustworthy AI at enterprise scale.

  • Automated quality guardrails in CI/CD: Galileo integrates directly into your development workflow, running comprehensive evaluations on every code change and blocking releases that fail quality thresholds

  • Multi-dimensional response evaluation: With Galileo's Luna-2 evaluation models, you can assess every output across dozens of quality dimensions—correctness, toxicity, bias, adherence—at 97% lower cost than traditional LLM-based evaluation approaches

  • Real-time runtime protection: Galileo's Agent Protect scans every prompt and response in production, blocking harmful outputs before they reach users while maintaining detailed compliance logs for audit requirements

  • Intelligent failure detection: Galileo’s Insights Engine automatically clusters similar failures, surfaces root-cause patterns, and recommends fixes, reducing debugging time while building institutional knowledge

  • Human-in-the-loop optimization: Galileo's Continuous Learning via Human Feedback (CLHF) transforms expert reviews into reusable evaluators, accelerating iteration while maintaining quality standards

Discover how Galileo elevates your autonomous systems from potential business risks into strategic assets that deliver consistent, trustworthy performance—even as you scale to handle billions of interactions with unwavering reliability.

Imagine a Slack notification explodes—"PAYMENT BOT DOWN"—during your board meeting. Moments later, a customer shares nonsensical refund screenshots. The same issue woke you at 3:17 a.m., though the patch seemed fine in staging.

Despite several cloud deployments and code reviews, AI agents in production crumble under drift, hallucinations, and surging token costs. Last-mile postmortems accumulate, proving staging confidence doesn't guarantee production reliability.

This isn't incompetence; it's the gap between traditional practices and AI's unique failure modes. The difference between firefighting and scaling is a production readiness framework built for AI. 

These eight essential checklists will transform your AI agents from impressive demos to reliable production systems. Each addresses a critical failure point unique to AI, turning potential disasters into manageable, predictable operations that you can control.

We recently explored this topic on our Chain of Thought podcast, where industry experts shared practical insights and real-world implementation strategies:

Checklist #1: Architectural robustness

Picture this: your impressive chatbot demo on Monday becomes Friday's emergency board meeting when a missing GPU driver causes a complete outage. When dependencies become "high-priority escalations," robust architecture safeguards your credibility.

Technical debt silently drains velocity. Developers maintain brittle prototypes instead of building new features, while data issues emerge as the primary problem: validation that works in testing environments fails with real production data.

You know the cascade: a minor CSV format change corrupts features, the model generates nonsense, and customer support erupts. With entangled components, what should be a simple revert becomes an all-hands crisis.

Strong architectures prevent this through:

  • Industrial-grade data pipelines with schema validation, drift monitoring, and privacy controls

  • Elastic compute using containerized services and Kubernetes for instant scaling

  • Modular software with dedicated MLOps workflows, model registries, and CI/CD gates

  • Comprehensive security with encryption, RBAC, and automated vulnerability scanning

The transformation is substantial, moving from manual notebooks to distributed, version-controlled pipelines with automated testing and monitoring. Latency stabilizes, weekend alerts vanish, and releases accelerate.

To achieve this, map all dependencies and create redundancy. Align compliance with scalability planning, as security vulnerabilities scale alongside your services. Before adding features, verify your foundation through resilience reviews.

Checklist #2: Load and stress testing

Imagine impressing your board with a demo handling 10,000 concurrent requests flawlessly. This confidence comes from thorough stress testing and cost awareness. Calculate total compute spend ÷ successful requests to transform technical metrics into financial insights.

While most teams settle for "works in dev," elite AI organizations test three scenarios:

  1. Normal operations: Establish baseline performance metrics

  2. Surge conditions: Verify auto-scaling capabilities during traffic spikes

  3. Adversarial scenarios: Test system resilience against chaos (rate limits, packet loss, corrupted data)

Production parity is essential;  use identical container images, networking, and authentication as your live environment. 

Define concrete peak metrics (e.g., 250 inference calls/second with sub-300ms latency), then implement gradual ramping instead of sudden traffic surges. This methodical approach pinpoints exact failure thresholds and mirrors proven web-app testing practices.

Monitor comprehensive metrics during tests: infrastructure (CPU, memory, GPU utilization), networking, and AI-specific indicators (token counts, cache hit rates, hallucination frequency).

Integrate testing results directly into your development pipeline. Use benchmark data to set auto-scaling thresholds, automate chaos testing in CI/CD, and establish KPI-based release gates. When testing becomes systematic, board presentations transform from hopeful promises to data-backed assurances.

Checklist #3: Failure scenario planning

Every AI system fails in four ways that your traditional systems don't. Understanding these unique failure modes transforms 2 am incidents into documented playbook executions, making failure planning strategic rather than defensive. Incorporating game theory elements, this proactive approach ensures you're ready for any challenge.

Comprehensive failure scenarios span multiple risk categories:

  • Technical — model drift, data corruption, token limit exhaustion

  • Business — cost overruns, performance degradation, accuracy decline

  • Ethical — bias amplification, harmful outputs, misuse by users

  • Regulatory — privacy violations, compliance gaps, data leakage

Prepare for rare, high-impact events, such as adversarial attacks or runaway behaviors. Strategically, explore a range of challenges—from best-case to worst-case scenarios—using parameters such as severity and speed of onset.

Quantifying the impact of each scenario and conducting stress tests are essential to readiness. Assign cross-functional teams to tabletop exercises, simulating real-world failures and refining response strategies. 

This collaborative approach leads to response playbooks featuring clear, step-by-step guidance. Establishing detailed communication trees for crisis management prevents chaos during incidents.

To effectively integrate these strategies, catalog failure modes specific to your AI systems. Design graceful degradation strategies and run chaos drills to expose resilience gaps, ensuring robust recovery paths. Maintain a library of scenarios with detailed recovery procedures, converting unexpected failures into opportunities for improvement and strategic growth.

Checklist #4: Rollback and recovery procedures

It's 4:58 p.m. Friday when support alerts you: your summarization agent is hallucinating legal clauses. You have 10 minutes to revert or face weekend crisis management. Fast rollback isn't just about uptime; it prevents burnout.

Unlike traditional software rollbacks that swap simple binaries, AI systems involve interdependent components: model weights, feature pipelines, and conversation memory. Reverting one component without others causes non-deterministic failures. 

The bug you thought you fixed reappears differently when a single feature-store version is missed.

Successful production teams:

  1. Version every artifact holistically—weights, preprocessing code, prompts, and hyperparameters

  2. Create one-command promotion of known-good bundles

  3. Implement continuous health monitoring across accuracy, latency, cost, and compliance

  4. Configure automated threshold-based triggers that shift traffic to previous stable versions

  5. Maintain granular checkpoints preserving both persistent knowledge and session memory

Establish clear rollback criteria: hallucination rates exceeding thresholds, latency/cost spikes, guardrail failures, business metric regressions, or infrastructure anomalies like GPU exhaustion.

Practice distinguishes resilient teams from those that panic. Implement canary deployments, monthly rollback drills, and archived post-incident journals. Regular "what-went-wrong" simulations build muscle memory that replaces panic during actual incidents.

Well-orchestrated rollback mechanisms protect customer trust while maintaining development velocity and team wellbeing, a competitive advantage that compounds over time.

Checklist #5: Monitoring and observability

When late-night PagerDuty alerts are your only insights into agent behavior, you're stuck reacting to problems. Purpose-built observability reverses this dynamic, providing data to address issues before customers encounter them.

Effective observability operates through three perspectives:

  1. Engineering view: Detailed traces capture every agent decision (prompts, tool calls, API responses), pinpointing exact failure points. Modern observability platforms like Galileo offer observability views built specifically for agents to help reduce debugging time.

  2. Executive view: Financial and risk metrics matter more than technical details. Token spend, GPU minutes, and cost-per-request metrics transform into budget forecasts, helping justify infrastructure investments.

  3. Customer experience: Automated quality checks for hallucinations, toxicity, and policy violations prevent harmful content from reaching users. Automated evaluations can trigger immediate rollbacks when quality deteriorates.

A comprehensive framework includes traces, logs, metrics, evaluations, and governance controls that flag data leaks and security issues.

Implementation requires:

  • Instrumenting every model call from day one (retrofitting later is exponentially harder)

  • Centralizing telemetry with consistent tagging (conversation_id, agent_version)

  • Creating role-specific dashboards (real-time alerts for engineers, cost trends for executives)

  • Setting automated alerts for drift and anomalies

This visibility transforms your operations from reactive firefighting to proactive, confident roadmap execution.

Checklist #6: Operational capacity planning

Your CFO asks, "Do we really need another $250,000 for GPUs?" A data-driven capacity plan transforms this interrogation into a strategic discussion. Present exactly how many concurrent inferences you anticipate next quarter, projected cloud expenditure, and scaling capabilities that protect latency-sensitive workloads.

Begin by mapping scalable components:

  1. Compute resources: Deploy elastic clusters of CPU/GPU/TPU nodes configured for both baseline and peak demands. Implement containerized deployments with Kubernetes for automatic scaling based on traffic patterns, avoiding the over-provisioning pitfalls.

  2. Token consumption: Track per-user-story token usage to forecast foundation model API costs. Monitor storage requirements, as production data streams grow significantly larger and messier than prototype data. Reserve human review only for high-judgment edge cases.

  3. Demand forecasting: Use historical patterns as baseline, then overlay strategic events (product launches, marketing campaigns, compliance audits) to predict usage spikes. Implement a tiered approach: reserved capacity for predictable load, on-demand instances for unexpected surges. Consider hardware optimizations like high-bandwidth memory with GPUs to improve inference latency without proportional cost increases.

Persuade financial stakeholders by translating technical decisions into business terms:

ROI = (incremental revenue enabled by the model – incremental infra cost) ÷ incremental infra cost

Include concrete SLOs for latency, uptime, and cost-per-request to demonstrate how infrastructure investments deliver business value while protecting customer experience.

Before concluding any capacity planning meeting, secure commitments to: update forecasts monthly, establish budget-aligned SLOs, implement real-time cost monitoring, and pre-approve burst capacity for peak periods. This transforms infrastructure funding from speculative expense to strategic investment.

Checklist #7: Risk mitigation for AI in production

The call no engineering leader wants: 'Our AI agent is trending on Twitter.' In that moment, you're calculating financial exposure, regulatory scrutiny, and brand damage, not debugging code.

Five interconnected risk categories demand attention:

  1. Technical risks: Model drift, hallucinations, and brittle toolchains silently degrade performance

  2. Regulatory violations: Data privacy or sector-specific rules carry significant legal consequences

  3. Ethical issues: Bias, harmful language, and unfair outcomes damage user trust

  4. Reputational threats: Social media amplifies failures faster than response teams can mobilize

  5. Operational failures: Dependency breakdowns transform routine operations into budget emergencies

When your agent's decisions are traceable and policy-aligned, auditors become allies. Crisis simulators help rehearse devastating scenarios, exposing weaknesses before customers find them.

Effective protection combines automated guardrails with human judgment:

  • Log and sign every prompt, output, and tool call for forensic audit trails

  • Implement real-time content filters to block policy violations

  • Route high-risk decisions (pricing, medical advice) through human reviewers

Define what "good" looks like with threshold-based alerts for drift and cost anomalies. Map escalation paths, including legal and communications teams, and conduct quarterly drills. This approach shifts your mindset from component reliability to enterprise resilience, from hoping nothing goes wrong to knowing you're prepared when it inevitably does.

Checklist #8: Continuous post-mortems and reliability improvements

After resolving an incident where a single-token hallucination cascaded into a billing error, the real value begins: a structured post-mortem that transforms today's pain into tomorrow's advantage. Teams treating incidents as training data consistently outpace those fixated on green dashboards.

Most organizations rely on casual "what went wrong?" discussions, missing AI's unique failure patterns, model drift, corrupt feature pipelines, and prompt-injection vulnerabilities. 

Effective AI post-mortems prioritize evidence over opinions:

  1. Capture execution traces, prompt logs, and model versions immediately

  2. Categorize root causes across model, data, integration, and human factors

  3. Document how seemingly unrelated services unexpectedly interact

Translate findings into concrete improvements—stricter schema validation, tighter hallucination thresholds, or enhanced monitoring. Each action enters your backlog with clear ownership, deadlines, and success criteria. 

Post-mortems drive team growth when failures are discussed without blame. Junior engineers learn system complexity, leaders witness data-driven decisions, and teams build organizational trust. 

The culture evolves from diagnosing to preventing to predicting issues—creating a compound advantage that separates reactive teams from proactive leaders.

Learn how to create powerful, reliable AI agents with our in-depth eBook.

Build reliable agent governance with Galileo

Your AI systems make millions of critical decisions daily while your team sleeps. As complexity scales, manual monitoring becomes impossible; even the most vigilant teams miss subtle failures that can silently erode customer trust and undermine months of careful work.

Here’s how Galileo gives you the foundation for trustworthy AI at enterprise scale.

  • Automated quality guardrails in CI/CD: Galileo integrates directly into your development workflow, running comprehensive evaluations on every code change and blocking releases that fail quality thresholds

  • Multi-dimensional response evaluation: With Galileo's Luna-2 evaluation models, you can assess every output across dozens of quality dimensions—correctness, toxicity, bias, adherence—at 97% lower cost than traditional LLM-based evaluation approaches

  • Real-time runtime protection: Galileo's Agent Protect scans every prompt and response in production, blocking harmful outputs before they reach users while maintaining detailed compliance logs for audit requirements

  • Intelligent failure detection: Galileo’s Insights Engine automatically clusters similar failures, surfaces root-cause patterns, and recommends fixes, reducing debugging time while building institutional knowledge

  • Human-in-the-loop optimization: Galileo's Continuous Learning via Human Feedback (CLHF) transforms expert reviews into reusable evaluators, accelerating iteration while maintaining quality standards

Discover how Galileo elevates your autonomous systems from potential business risks into strategic assets that deliver consistent, trustworthy performance—even as you scale to handle billions of interactions with unwavering reliability.

Imagine a Slack notification explodes—"PAYMENT BOT DOWN"—during your board meeting. Moments later, a customer shares nonsensical refund screenshots. The same issue woke you at 3:17 a.m., though the patch seemed fine in staging.

Despite several cloud deployments and code reviews, AI agents in production crumble under drift, hallucinations, and surging token costs. Last-mile postmortems accumulate, proving staging confidence doesn't guarantee production reliability.

This isn't incompetence; it's the gap between traditional practices and AI's unique failure modes. The difference between firefighting and scaling is a production readiness framework built for AI. 

These eight essential checklists will transform your AI agents from impressive demos to reliable production systems. Each addresses a critical failure point unique to AI, turning potential disasters into manageable, predictable operations that you can control.

We recently explored this topic on our Chain of Thought podcast, where industry experts shared practical insights and real-world implementation strategies:

Checklist #1: Architectural robustness

Picture this: your impressive chatbot demo on Monday becomes Friday's emergency board meeting when a missing GPU driver causes a complete outage. When dependencies become "high-priority escalations," robust architecture safeguards your credibility.

Technical debt silently drains velocity. Developers maintain brittle prototypes instead of building new features, while data issues emerge as the primary problem: validation that works in testing environments fails with real production data.

You know the cascade: a minor CSV format change corrupts features, the model generates nonsense, and customer support erupts. With entangled components, what should be a simple revert becomes an all-hands crisis.

Strong architectures prevent this through:

  • Industrial-grade data pipelines with schema validation, drift monitoring, and privacy controls

  • Elastic compute using containerized services and Kubernetes for instant scaling

  • Modular software with dedicated MLOps workflows, model registries, and CI/CD gates

  • Comprehensive security with encryption, RBAC, and automated vulnerability scanning

The transformation is substantial, moving from manual notebooks to distributed, version-controlled pipelines with automated testing and monitoring. Latency stabilizes, weekend alerts vanish, and releases accelerate.

To achieve this, map all dependencies and create redundancy. Align compliance with scalability planning, as security vulnerabilities scale alongside your services. Before adding features, verify your foundation through resilience reviews.

Checklist #2: Load and stress testing

Imagine impressing your board with a demo handling 10,000 concurrent requests flawlessly. This confidence comes from thorough stress testing and cost awareness. Calculate total compute spend ÷ successful requests to transform technical metrics into financial insights.

While most teams settle for "works in dev," elite AI organizations test three scenarios:

  1. Normal operations: Establish baseline performance metrics

  2. Surge conditions: Verify auto-scaling capabilities during traffic spikes

  3. Adversarial scenarios: Test system resilience against chaos (rate limits, packet loss, corrupted data)

Production parity is essential;  use identical container images, networking, and authentication as your live environment. 

Define concrete peak metrics (e.g., 250 inference calls/second with sub-300ms latency), then implement gradual ramping instead of sudden traffic surges. This methodical approach pinpoints exact failure thresholds and mirrors proven web-app testing practices.

Monitor comprehensive metrics during tests: infrastructure (CPU, memory, GPU utilization), networking, and AI-specific indicators (token counts, cache hit rates, hallucination frequency).

Integrate testing results directly into your development pipeline. Use benchmark data to set auto-scaling thresholds, automate chaos testing in CI/CD, and establish KPI-based release gates. When testing becomes systematic, board presentations transform from hopeful promises to data-backed assurances.

Checklist #3: Failure scenario planning

Every AI system fails in four ways that your traditional systems don't. Understanding these unique failure modes transforms 2 am incidents into documented playbook executions, making failure planning strategic rather than defensive. Incorporating game theory elements, this proactive approach ensures you're ready for any challenge.

Comprehensive failure scenarios span multiple risk categories:

  • Technical — model drift, data corruption, token limit exhaustion

  • Business — cost overruns, performance degradation, accuracy decline

  • Ethical — bias amplification, harmful outputs, misuse by users

  • Regulatory — privacy violations, compliance gaps, data leakage

Prepare for rare, high-impact events, such as adversarial attacks or runaway behaviors. Strategically, explore a range of challenges—from best-case to worst-case scenarios—using parameters such as severity and speed of onset.

Quantifying the impact of each scenario and conducting stress tests are essential to readiness. Assign cross-functional teams to tabletop exercises, simulating real-world failures and refining response strategies. 

This collaborative approach leads to response playbooks featuring clear, step-by-step guidance. Establishing detailed communication trees for crisis management prevents chaos during incidents.

To effectively integrate these strategies, catalog failure modes specific to your AI systems. Design graceful degradation strategies and run chaos drills to expose resilience gaps, ensuring robust recovery paths. Maintain a library of scenarios with detailed recovery procedures, converting unexpected failures into opportunities for improvement and strategic growth.

Checklist #4: Rollback and recovery procedures

It's 4:58 p.m. Friday when support alerts you: your summarization agent is hallucinating legal clauses. You have 10 minutes to revert or face weekend crisis management. Fast rollback isn't just about uptime; it prevents burnout.

Unlike traditional software rollbacks that swap simple binaries, AI systems involve interdependent components: model weights, feature pipelines, and conversation memory. Reverting one component without others causes non-deterministic failures. 

The bug you thought you fixed reappears differently when a single feature-store version is missed.

Successful production teams:

  1. Version every artifact holistically—weights, preprocessing code, prompts, and hyperparameters

  2. Create one-command promotion of known-good bundles

  3. Implement continuous health monitoring across accuracy, latency, cost, and compliance

  4. Configure automated threshold-based triggers that shift traffic to previous stable versions

  5. Maintain granular checkpoints preserving both persistent knowledge and session memory

Establish clear rollback criteria: hallucination rates exceeding thresholds, latency/cost spikes, guardrail failures, business metric regressions, or infrastructure anomalies like GPU exhaustion.

Practice distinguishes resilient teams from those that panic. Implement canary deployments, monthly rollback drills, and archived post-incident journals. Regular "what-went-wrong" simulations build muscle memory that replaces panic during actual incidents.

Well-orchestrated rollback mechanisms protect customer trust while maintaining development velocity and team wellbeing, a competitive advantage that compounds over time.

Checklist #5: Monitoring and observability

When late-night PagerDuty alerts are your only insights into agent behavior, you're stuck reacting to problems. Purpose-built observability reverses this dynamic, providing data to address issues before customers encounter them.

Effective observability operates through three perspectives:

  1. Engineering view: Detailed traces capture every agent decision (prompts, tool calls, API responses), pinpointing exact failure points. Modern observability platforms like Galileo offer observability views built specifically for agents to help reduce debugging time.

  2. Executive view: Financial and risk metrics matter more than technical details. Token spend, GPU minutes, and cost-per-request metrics transform into budget forecasts, helping justify infrastructure investments.

  3. Customer experience: Automated quality checks for hallucinations, toxicity, and policy violations prevent harmful content from reaching users. Automated evaluations can trigger immediate rollbacks when quality deteriorates.

A comprehensive framework includes traces, logs, metrics, evaluations, and governance controls that flag data leaks and security issues.

Implementation requires:

  • Instrumenting every model call from day one (retrofitting later is exponentially harder)

  • Centralizing telemetry with consistent tagging (conversation_id, agent_version)

  • Creating role-specific dashboards (real-time alerts for engineers, cost trends for executives)

  • Setting automated alerts for drift and anomalies

This visibility transforms your operations from reactive firefighting to proactive, confident roadmap execution.

Checklist #6: Operational capacity planning

Your CFO asks, "Do we really need another $250,000 for GPUs?" A data-driven capacity plan transforms this interrogation into a strategic discussion. Present exactly how many concurrent inferences you anticipate next quarter, projected cloud expenditure, and scaling capabilities that protect latency-sensitive workloads.

Begin by mapping scalable components:

  1. Compute resources: Deploy elastic clusters of CPU/GPU/TPU nodes configured for both baseline and peak demands. Implement containerized deployments with Kubernetes for automatic scaling based on traffic patterns, avoiding the over-provisioning pitfalls.

  2. Token consumption: Track per-user-story token usage to forecast foundation model API costs. Monitor storage requirements, as production data streams grow significantly larger and messier than prototype data. Reserve human review only for high-judgment edge cases.

  3. Demand forecasting: Use historical patterns as baseline, then overlay strategic events (product launches, marketing campaigns, compliance audits) to predict usage spikes. Implement a tiered approach: reserved capacity for predictable load, on-demand instances for unexpected surges. Consider hardware optimizations like high-bandwidth memory with GPUs to improve inference latency without proportional cost increases.

Persuade financial stakeholders by translating technical decisions into business terms:

ROI = (incremental revenue enabled by the model – incremental infra cost) ÷ incremental infra cost

Include concrete SLOs for latency, uptime, and cost-per-request to demonstrate how infrastructure investments deliver business value while protecting customer experience.

Before concluding any capacity planning meeting, secure commitments to: update forecasts monthly, establish budget-aligned SLOs, implement real-time cost monitoring, and pre-approve burst capacity for peak periods. This transforms infrastructure funding from speculative expense to strategic investment.

Checklist #7: Risk mitigation for AI in production

The call no engineering leader wants: 'Our AI agent is trending on Twitter.' In that moment, you're calculating financial exposure, regulatory scrutiny, and brand damage, not debugging code.

Five interconnected risk categories demand attention:

  1. Technical risks: Model drift, hallucinations, and brittle toolchains silently degrade performance

  2. Regulatory violations: Data privacy or sector-specific rules carry significant legal consequences

  3. Ethical issues: Bias, harmful language, and unfair outcomes damage user trust

  4. Reputational threats: Social media amplifies failures faster than response teams can mobilize

  5. Operational failures: Dependency breakdowns transform routine operations into budget emergencies

When your agent's decisions are traceable and policy-aligned, auditors become allies. Crisis simulators help rehearse devastating scenarios, exposing weaknesses before customers find them.

Effective protection combines automated guardrails with human judgment:

  • Log and sign every prompt, output, and tool call for forensic audit trails

  • Implement real-time content filters to block policy violations

  • Route high-risk decisions (pricing, medical advice) through human reviewers

Define what "good" looks like with threshold-based alerts for drift and cost anomalies. Map escalation paths, including legal and communications teams, and conduct quarterly drills. This approach shifts your mindset from component reliability to enterprise resilience, from hoping nothing goes wrong to knowing you're prepared when it inevitably does.

Checklist #8: Continuous post-mortems and reliability improvements

After resolving an incident where a single-token hallucination cascaded into a billing error, the real value begins: a structured post-mortem that transforms today's pain into tomorrow's advantage. Teams treating incidents as training data consistently outpace those fixated on green dashboards.

Most organizations rely on casual "what went wrong?" discussions, missing AI's unique failure patterns, model drift, corrupt feature pipelines, and prompt-injection vulnerabilities. 

Effective AI post-mortems prioritize evidence over opinions:

  1. Capture execution traces, prompt logs, and model versions immediately

  2. Categorize root causes across model, data, integration, and human factors

  3. Document how seemingly unrelated services unexpectedly interact

Translate findings into concrete improvements—stricter schema validation, tighter hallucination thresholds, or enhanced monitoring. Each action enters your backlog with clear ownership, deadlines, and success criteria. 

Post-mortems drive team growth when failures are discussed without blame. Junior engineers learn system complexity, leaders witness data-driven decisions, and teams build organizational trust. 

The culture evolves from diagnosing to preventing to predicting issues—creating a compound advantage that separates reactive teams from proactive leaders.

Learn how to create powerful, reliable AI agents with our in-depth eBook.

Build reliable agent governance with Galileo

Your AI systems make millions of critical decisions daily while your team sleeps. As complexity scales, manual monitoring becomes impossible; even the most vigilant teams miss subtle failures that can silently erode customer trust and undermine months of careful work.

Here’s how Galileo gives you the foundation for trustworthy AI at enterprise scale.

  • Automated quality guardrails in CI/CD: Galileo integrates directly into your development workflow, running comprehensive evaluations on every code change and blocking releases that fail quality thresholds

  • Multi-dimensional response evaluation: With Galileo's Luna-2 evaluation models, you can assess every output across dozens of quality dimensions—correctness, toxicity, bias, adherence—at 97% lower cost than traditional LLM-based evaluation approaches

  • Real-time runtime protection: Galileo's Agent Protect scans every prompt and response in production, blocking harmful outputs before they reach users while maintaining detailed compliance logs for audit requirements

  • Intelligent failure detection: Galileo’s Insights Engine automatically clusters similar failures, surfaces root-cause patterns, and recommends fixes, reducing debugging time while building institutional knowledge

  • Human-in-the-loop optimization: Galileo's Continuous Learning via Human Feedback (CLHF) transforms expert reviews into reusable evaluators, accelerating iteration while maintaining quality standards

Discover how Galileo elevates your autonomous systems from potential business risks into strategic assets that deliver consistent, trustworthy performance—even as you scale to handle billions of interactions with unwavering reliability.

Imagine a Slack notification explodes—"PAYMENT BOT DOWN"—during your board meeting. Moments later, a customer shares nonsensical refund screenshots. The same issue woke you at 3:17 a.m., though the patch seemed fine in staging.

Despite several cloud deployments and code reviews, AI agents in production crumble under drift, hallucinations, and surging token costs. Last-mile postmortems accumulate, proving staging confidence doesn't guarantee production reliability.

This isn't incompetence; it's the gap between traditional practices and AI's unique failure modes. The difference between firefighting and scaling is a production readiness framework built for AI. 

These eight essential checklists will transform your AI agents from impressive demos to reliable production systems. Each addresses a critical failure point unique to AI, turning potential disasters into manageable, predictable operations that you can control.

We recently explored this topic on our Chain of Thought podcast, where industry experts shared practical insights and real-world implementation strategies:

Checklist #1: Architectural robustness

Picture this: your impressive chatbot demo on Monday becomes Friday's emergency board meeting when a missing GPU driver causes a complete outage. When dependencies become "high-priority escalations," robust architecture safeguards your credibility.

Technical debt silently drains velocity. Developers maintain brittle prototypes instead of building new features, while data issues emerge as the primary problem: validation that works in testing environments fails with real production data.

You know the cascade: a minor CSV format change corrupts features, the model generates nonsense, and customer support erupts. With entangled components, what should be a simple revert becomes an all-hands crisis.

Strong architectures prevent this through:

  • Industrial-grade data pipelines with schema validation, drift monitoring, and privacy controls

  • Elastic compute using containerized services and Kubernetes for instant scaling

  • Modular software with dedicated MLOps workflows, model registries, and CI/CD gates

  • Comprehensive security with encryption, RBAC, and automated vulnerability scanning

The transformation is substantial, moving from manual notebooks to distributed, version-controlled pipelines with automated testing and monitoring. Latency stabilizes, weekend alerts vanish, and releases accelerate.

To achieve this, map all dependencies and create redundancy. Align compliance with scalability planning, as security vulnerabilities scale alongside your services. Before adding features, verify your foundation through resilience reviews.

Checklist #2: Load and stress testing

Imagine impressing your board with a demo handling 10,000 concurrent requests flawlessly. This confidence comes from thorough stress testing and cost awareness. Calculate total compute spend ÷ successful requests to transform technical metrics into financial insights.

While most teams settle for "works in dev," elite AI organizations test three scenarios:

  1. Normal operations: Establish baseline performance metrics

  2. Surge conditions: Verify auto-scaling capabilities during traffic spikes

  3. Adversarial scenarios: Test system resilience against chaos (rate limits, packet loss, corrupted data)

Production parity is essential;  use identical container images, networking, and authentication as your live environment. 

Define concrete peak metrics (e.g., 250 inference calls/second with sub-300ms latency), then implement gradual ramping instead of sudden traffic surges. This methodical approach pinpoints exact failure thresholds and mirrors proven web-app testing practices.

Monitor comprehensive metrics during tests: infrastructure (CPU, memory, GPU utilization), networking, and AI-specific indicators (token counts, cache hit rates, hallucination frequency).

Integrate testing results directly into your development pipeline. Use benchmark data to set auto-scaling thresholds, automate chaos testing in CI/CD, and establish KPI-based release gates. When testing becomes systematic, board presentations transform from hopeful promises to data-backed assurances.

Checklist #3: Failure scenario planning

Every AI system fails in four ways that your traditional systems don't. Understanding these unique failure modes transforms 2 am incidents into documented playbook executions, making failure planning strategic rather than defensive. Incorporating game theory elements, this proactive approach ensures you're ready for any challenge.

Comprehensive failure scenarios span multiple risk categories:

  • Technical — model drift, data corruption, token limit exhaustion

  • Business — cost overruns, performance degradation, accuracy decline

  • Ethical — bias amplification, harmful outputs, misuse by users

  • Regulatory — privacy violations, compliance gaps, data leakage

Prepare for rare, high-impact events, such as adversarial attacks or runaway behaviors. Strategically, explore a range of challenges—from best-case to worst-case scenarios—using parameters such as severity and speed of onset.

Quantifying the impact of each scenario and conducting stress tests are essential to readiness. Assign cross-functional teams to tabletop exercises, simulating real-world failures and refining response strategies. 

This collaborative approach leads to response playbooks featuring clear, step-by-step guidance. Establishing detailed communication trees for crisis management prevents chaos during incidents.

To effectively integrate these strategies, catalog failure modes specific to your AI systems. Design graceful degradation strategies and run chaos drills to expose resilience gaps, ensuring robust recovery paths. Maintain a library of scenarios with detailed recovery procedures, converting unexpected failures into opportunities for improvement and strategic growth.

Checklist #4: Rollback and recovery procedures

It's 4:58 p.m. Friday when support alerts you: your summarization agent is hallucinating legal clauses. You have 10 minutes to revert or face weekend crisis management. Fast rollback isn't just about uptime; it prevents burnout.

Unlike traditional software rollbacks that swap simple binaries, AI systems involve interdependent components: model weights, feature pipelines, and conversation memory. Reverting one component without others causes non-deterministic failures. 

The bug you thought you fixed reappears differently when a single feature-store version is missed.

Successful production teams:

  1. Version every artifact holistically—weights, preprocessing code, prompts, and hyperparameters

  2. Create one-command promotion of known-good bundles

  3. Implement continuous health monitoring across accuracy, latency, cost, and compliance

  4. Configure automated threshold-based triggers that shift traffic to previous stable versions

  5. Maintain granular checkpoints preserving both persistent knowledge and session memory

Establish clear rollback criteria: hallucination rates exceeding thresholds, latency/cost spikes, guardrail failures, business metric regressions, or infrastructure anomalies like GPU exhaustion.

Practice distinguishes resilient teams from those that panic. Implement canary deployments, monthly rollback drills, and archived post-incident journals. Regular "what-went-wrong" simulations build muscle memory that replaces panic during actual incidents.

Well-orchestrated rollback mechanisms protect customer trust while maintaining development velocity and team wellbeing, a competitive advantage that compounds over time.

Checklist #5: Monitoring and observability

When late-night PagerDuty alerts are your only insights into agent behavior, you're stuck reacting to problems. Purpose-built observability reverses this dynamic, providing data to address issues before customers encounter them.

Effective observability operates through three perspectives:

  1. Engineering view: Detailed traces capture every agent decision (prompts, tool calls, API responses), pinpointing exact failure points. Modern observability platforms like Galileo offer observability views built specifically for agents to help reduce debugging time.

  2. Executive view: Financial and risk metrics matter more than technical details. Token spend, GPU minutes, and cost-per-request metrics transform into budget forecasts, helping justify infrastructure investments.

  3. Customer experience: Automated quality checks for hallucinations, toxicity, and policy violations prevent harmful content from reaching users. Automated evaluations can trigger immediate rollbacks when quality deteriorates.

A comprehensive framework includes traces, logs, metrics, evaluations, and governance controls that flag data leaks and security issues.

Implementation requires:

  • Instrumenting every model call from day one (retrofitting later is exponentially harder)

  • Centralizing telemetry with consistent tagging (conversation_id, agent_version)

  • Creating role-specific dashboards (real-time alerts for engineers, cost trends for executives)

  • Setting automated alerts for drift and anomalies

This visibility transforms your operations from reactive firefighting to proactive, confident roadmap execution.

Checklist #6: Operational capacity planning

Your CFO asks, "Do we really need another $250,000 for GPUs?" A data-driven capacity plan transforms this interrogation into a strategic discussion. Present exactly how many concurrent inferences you anticipate next quarter, projected cloud expenditure, and scaling capabilities that protect latency-sensitive workloads.

Begin by mapping scalable components:

  1. Compute resources: Deploy elastic clusters of CPU/GPU/TPU nodes configured for both baseline and peak demands. Implement containerized deployments with Kubernetes for automatic scaling based on traffic patterns, avoiding the over-provisioning pitfalls.

  2. Token consumption: Track per-user-story token usage to forecast foundation model API costs. Monitor storage requirements, as production data streams grow significantly larger and messier than prototype data. Reserve human review only for high-judgment edge cases.

  3. Demand forecasting: Use historical patterns as baseline, then overlay strategic events (product launches, marketing campaigns, compliance audits) to predict usage spikes. Implement a tiered approach: reserved capacity for predictable load, on-demand instances for unexpected surges. Consider hardware optimizations like high-bandwidth memory with GPUs to improve inference latency without proportional cost increases.

Persuade financial stakeholders by translating technical decisions into business terms:

ROI = (incremental revenue enabled by the model – incremental infra cost) ÷ incremental infra cost

Include concrete SLOs for latency, uptime, and cost-per-request to demonstrate how infrastructure investments deliver business value while protecting customer experience.

Before concluding any capacity planning meeting, secure commitments to: update forecasts monthly, establish budget-aligned SLOs, implement real-time cost monitoring, and pre-approve burst capacity for peak periods. This transforms infrastructure funding from speculative expense to strategic investment.

Checklist #7: Risk mitigation for AI in production

The call no engineering leader wants: 'Our AI agent is trending on Twitter.' In that moment, you're calculating financial exposure, regulatory scrutiny, and brand damage, not debugging code.

Five interconnected risk categories demand attention:

  1. Technical risks: Model drift, hallucinations, and brittle toolchains silently degrade performance

  2. Regulatory violations: Data privacy or sector-specific rules carry significant legal consequences

  3. Ethical issues: Bias, harmful language, and unfair outcomes damage user trust

  4. Reputational threats: Social media amplifies failures faster than response teams can mobilize

  5. Operational failures: Dependency breakdowns transform routine operations into budget emergencies

When your agent's decisions are traceable and policy-aligned, auditors become allies. Crisis simulators help rehearse devastating scenarios, exposing weaknesses before customers find them.

Effective protection combines automated guardrails with human judgment:

  • Log and sign every prompt, output, and tool call for forensic audit trails

  • Implement real-time content filters to block policy violations

  • Route high-risk decisions (pricing, medical advice) through human reviewers

Define what "good" looks like with threshold-based alerts for drift and cost anomalies. Map escalation paths, including legal and communications teams, and conduct quarterly drills. This approach shifts your mindset from component reliability to enterprise resilience, from hoping nothing goes wrong to knowing you're prepared when it inevitably does.

Checklist #8: Continuous post-mortems and reliability improvements

After resolving an incident where a single-token hallucination cascaded into a billing error, the real value begins: a structured post-mortem that transforms today's pain into tomorrow's advantage. Teams treating incidents as training data consistently outpace those fixated on green dashboards.

Most organizations rely on casual "what went wrong?" discussions, missing AI's unique failure patterns, model drift, corrupt feature pipelines, and prompt-injection vulnerabilities. 

Effective AI post-mortems prioritize evidence over opinions:

  1. Capture execution traces, prompt logs, and model versions immediately

  2. Categorize root causes across model, data, integration, and human factors

  3. Document how seemingly unrelated services unexpectedly interact

Translate findings into concrete improvements—stricter schema validation, tighter hallucination thresholds, or enhanced monitoring. Each action enters your backlog with clear ownership, deadlines, and success criteria. 

Post-mortems drive team growth when failures are discussed without blame. Junior engineers learn system complexity, leaders witness data-driven decisions, and teams build organizational trust. 

The culture evolves from diagnosing to preventing to predicting issues—creating a compound advantage that separates reactive teams from proactive leaders.

Learn how to create powerful, reliable AI agents with our in-depth eBook.

Build reliable agent governance with Galileo

Your AI systems make millions of critical decisions daily while your team sleeps. As complexity scales, manual monitoring becomes impossible; even the most vigilant teams miss subtle failures that can silently erode customer trust and undermine months of careful work.

Here’s how Galileo gives you the foundation for trustworthy AI at enterprise scale.

  • Automated quality guardrails in CI/CD: Galileo integrates directly into your development workflow, running comprehensive evaluations on every code change and blocking releases that fail quality thresholds

  • Multi-dimensional response evaluation: With Galileo's Luna-2 evaluation models, you can assess every output across dozens of quality dimensions—correctness, toxicity, bias, adherence—at 97% lower cost than traditional LLM-based evaluation approaches

  • Real-time runtime protection: Galileo's Agent Protect scans every prompt and response in production, blocking harmful outputs before they reach users while maintaining detailed compliance logs for audit requirements

  • Intelligent failure detection: Galileo’s Insights Engine automatically clusters similar failures, surfaces root-cause patterns, and recommends fixes, reducing debugging time while building institutional knowledge

  • Human-in-the-loop optimization: Galileo's Continuous Learning via Human Feedback (CLHF) transforms expert reviews into reusable evaluators, accelerating iteration while maintaining quality standards

Discover how Galileo elevates your autonomous systems from potential business risks into strategic assets that deliver consistent, trustworthy performance—even as you scale to handle billions of interactions with unwavering reliability.

If you find this helpful and interesting,

Conor Bronsdon