7 Best LLM Eval Platforms Compared

Your production LLM faces documented hallucination risks: peer-reviewed research shows GPT-4 hallucinates in 28.6% of cases, GPT-3.5 in 39.6%, and Bard in 91.4% of cases. Without systematic evalsinfrastructure, these failures go undetected at scale. 

The Air Canada precedent established that enterprises are legally liable for LLM-generated misinformation. Your team lacks the evaluation infrastructure required by the EU AI Act (effective August 1, 2024) for high-risk AI systems, and only 5% of generative AI pilots achieve production success—with inadequate evals infrastructure identified as the primary failure driver.

LLM evaluation platforms solve these challenges by replacing ad hoc testing with automated metrics, systematic benchmarking, human feedback loops, and continuous quality tracking. This guide compares seven leading platforms for teams requiring production-grade evaluation. Open-source tools like RAGAS (for RAG-specific evaluation) and Promptfoo (for CLI-driven testing and red-teaming) can supplement these platforms for specialized needs.

TLDR:

• Systematic LLM evaluation prevents hallucinations, quality regressions, and compliance failures that derail production deployments

• Specialized small model evaluators outperform LLM-as-judge approaches for objective correctness tasks while costing 10-100x less

• Galileo's Luna-2 models deliver 97% cost reduction versus GPT-4-based evaluation with 152ms average latency

• 68% of enterprises adopt hybrid architectures combining commercial platforms with open-source tools

• Only 5% of AI pilots reach production without proper evaluation infrastructure

What is an LLM evaluation platform

LLM evaluation platforms provide automated and human-assisted measurement of output quality across defined criteria. Unlike traditional software testing where outputs are deterministic, LLM evaluation must handle non-deterministic responses, subjective quality dimensions, and domain-specific metrics that evolve with your use cases.

Core capabilities include automated scoring for hallucination detection, relevance assessment, faithfulness verification, and toxicity filtering. Custom metric creation through mechanisms like CLHF (Continuous Learning via Human Feedback) lets you define evaluation criteria matching your business requirements. Human-in-the-loop annotation captures expert judgment for edge cases. Regression testing catches quality degradation before it reaches users.

1. Galileo

Galileo combines purpose-built evaluation models with runtime protection through an integrated eval engineering workflow. The platform's differentiation centers on Luna-2, fine-tuned Llama 3B and 8B models engineered for production AI evals, delivering 0.88-0.95 accuracy on agentic evaluation tasks with 97% cost reduction compared to GPT-4-based evaluation at $0.02 per 1M tokens.

Beyond raw evals, Galileo integrates Continuous Learning via Human Feedback (CLHF) for self-service metric customization. Teams submit critiques and the system translates feedback into few-shot examples that enhance metric accuracy by 20-30% through iterative cycles.

The platform bridges evaluation and runtime protection through a configurable rules engine—metrics, operators, and target values organized into rulesets and stages—blocking hallucinations, prompt injections, PII leakage, and toxic content before reaching users.

Key features

• Luna-2 fine-tuned Llama 3B/8B models with 152ms average latency, processing up to 128k tokens per evaluation

• CLHF self-service metric creation enabling iterative accuracy improvements through few-shot examples

• Runtime protection with configurable rules, rulesets, and stages

• Out-of-the-box metrics across five categories including agentic performance, response quality, and safety

• Integrations for OpenAI Agents SDK, LangChain, LangGraph, CrewAI, Google ADK, and Vercel AI SDK

Strengths and weaknesses

Strengths:

• Specialized evaluation models outperform general-purpose LLM judges on objective correctness tasks

• Cost efficiency enables continuous evaluation at production scale

• Unified platform connects evaluation, monitoring, and runtime protection

Weaknesses:

• Luna-2 and runtime protection require Enterprise tier

• Enterprise pricing requires direct engagement

Use cases

Galileo serves enterprise teams requiring automated evaluation at scale without the cost constraints of LLM-as-judge approaches. Outshift by Cisco improved accuracy using the platform's evaluation capabilities. Clearwater Analytics reduced failure detection time from three days to minutes. The platform suits teams creating custom metrics from minimal examples and organizations replacing expensive GPT-4-based evaluation.

2. Braintrust

Braintrust positions itself as a developer-friendly evals platform emphasizing programmable workflows. The platform treats evaluation as a software engineering discipline, providing SDKs in seven languages (TypeScript, Python, Java, Go, Ruby, C#, Kotlin) with automatic tracing and span capturing.

Scorers implement evaluation logic through three approaches: pre-built Autoevals metrics, LLM-as-a-Judge configurations, and custom code in your preferred language.

Key features

• Seven-language SDK support with automatic tracing from AI workflows

• Functions architecture enabling Prompts, Tools, Scorers, and Workflows as reusable components

• Dataset versioning with four creation methods

• Direct LLM provider integrations including OpenAI, Anthropic, Google Gemini, AWS Bedrock, and Azure OpenAI

Strengths and weaknesses

Strengths:

• Broad language support suits polyglot engineering teams

• Programmable approach appeals to developers comfortable with code-first workflows

Weaknesses:

• Functions complexity may overwhelm teams seeking simpler evaluation setup

• Less specialized for objective correctness evaluation compared to purpose-built small models

Use cases

Engineering teams embedding evaluation directly into development workflows benefit from Braintrust's code-centric approach. The platform suits organizations running batch evals against structured datasets as part of CI/CD pipelines.

3. Patronus AI

Patronus AI differentiates through proprietary evaluation models purpose-built for specific tasks. Lynx (70B and 8B variants) detects hallucinations across eight distinct error types with Lynx 8B outperforming GPT-3.5 by 24.5% on HaluBench. GLIDER (3.8 billion parameters) achieves 91% agreement with human judgment on subjective evaluation tasks.

Key features

• Lynx hallucination detection covering eight error categories with Chain-of-Thought explanations

• GLIDER general-purpose judge with explainable scoring and span highlighting

• Pre-built enterprise datasets including FinanceBench, SimpleSafetyTests, and EnterprisePII

• SOC 2 Type 2 and ISO 27001 certifications

Strengths and weaknesses

Strengths:

• Specialized hallucination detection models outperform general LLM judges

• Explainable evaluation outputs with reasoning chains enable audit and debugging

Weaknesses:

• Enterprise pricing tier requires custom negotiations

• Platform specialized for LLM evaluation rather than general-purpose AI observability

Use cases

Regulated industries requiring documented hallucination detection with explainable outputs benefit from Patronus AI's Lynx Chain-of-Thought reasoning. Organizations requiring compliance-ready evaluation find Patronus AI meets security requirements.

4. LangSmith

LangSmith provides evaluation capabilities tightly integrated with the LangChain ecosystem. If your team builds with LangChain or LangGraph, the platform offers native workflow integration with automatic trace capture from chain execution.

The platform implements four evaluator types: human review, code rules, LLM-as-a-Judge, and pairwise comparison.

Key features

• Native LangChain and LangGraph integration with automatic trace capture

• Six dataset creation pathways including synthetic generation

• pytest plugin for running evals in CI/CD pipelines

• HIPAA, SOC 2 Type 2, and GDPR compliance

Strengths and weaknesses

Strengths:

• Native integration with LangChain and LangGraph applications

• pytest plugin enables evaluations as standard test cases for CI/CD integration

Weaknesses:

• Ecosystem dependency: strongest experience with LangChain/LangGraph applications

• Relies primarily on LLM-based evaluation, which shows lower accuracy on objective correctness tasks

Use cases

Teams building with LangChain or LangGraph benefit from native integration. Healthcare and financial services teams requiring HIPAA or SOC 2 Type II compliance can use LangSmith's certified infrastructure.

5. Arize AI

Arize AI offers a dual approach: Phoenix as a fully open-source evaluation framework under Elastic License 2.0, and the Arize Enterprise Platform for production monitoring at scale. Phoenix provides development and evaluation capabilities with no licensing costs.

Key features

• Phoenix open-source evaluation framework with three evaluation approaches

• Phoenix (Arize AI) focuses on observability and ML-centric metrics like prediction drift, embedding similarity, and top-k retrieval quality, and does not provide pre-built, named evaluation metrics for faithfulness, correctness, relevance, or hallucination detection as part of its standard offering

• Framework integrations with LangChain, Hugging Face, Databricks, and others

• Self-hosted deployment options via Docker Compose or Kubernetes

Strengths and weaknesses

Strengths:

• Open-source Phoenix enables self-hosted deployment but does not provide full feature parity with Arize's hosted or enterprise offerings

• Broad integration ecosystem suits heterogeneous infrastructure

Weaknesses:

• Elastic License 2.0 prohibits offering Phoenix as a managed service

• Enterprise pricing not publicly disclosed

Use cases

Teams wanting to evaluate before committing to commercial pricing can start with Phoenix at no cost. Organizations with existing Arize deployments extend naturally to LLM evaluation.

6. Langfuse

Langfuse operates as an MIT-licensed open-source platform combining evaluation capabilities with observability features. The platform holds verified SOC 2 Type II and ISO 27001 certifications for cloud deployments, with self-hosting options providing complete data sovereignty.

Key features

• MIT license enabling commercial use and self-hosted deployment

• Verified SOC 2 Type II and ISO 27001 certifications for cloud platform

• Docker Compose and Kubernetes self-hosting, but without an official guarantee of full feature parity with the managed cloud version

• Fully typed Python and TypeScript SDKs

Strengths and weaknesses

Strengths:

• MIT-licensed open-source with full source code access

• Self-hosting enables complete data sovereignty

Weaknesses:

• Compliance documentation access requires Langfuse Pro tier minimum ($199/month)

Use cases

Organizations requiring complete data sovereignty deploy Langfuse self-hosted. Startups benefit from the generous free tier (50,000 monthly units) before scaling to paid plans.

7. Weights & Biases

Weights & Biases brings established MLOps capabilities to LLM evaluation through Weave. The platform builds on a massive enterprise footprint of ML experiment tracking, now extending to generative AI applications.

In May 2025, CoreWeave completed its acquisition of Weights & Biases for approximately $1.7 billion.

Key features

• Weave automatic tracing with complete call hierarchy capture

• Pre-built scorers and custom Python decorators for domain-specific evaluation

• Native integration with W&B experiment tracking ecosystem

• SOC 2 Type 2 compliance with dedicated cloud and self-managed options

Strengths and weaknesses

Strengths:

• Established enterprise presence with proven scale

• Unified platform for ML experiment tracking and LLM evaluation

Weaknesses:

• CoreWeave acquisition introduces uncertainty around product direction and pricing

• Enterprise pricing not publicly disclosed

Use cases

Organizations already using Weights & Biases for ML experiment tracking extend naturally to LLM evaluation with Weave. Teams should request direct commitments on post-acquisition product roadmap before making long-term platform decisions.

Building an LLM evaluation strategy

LLM evaluation is the differentiating factor between successful AI deployments and those that struggle in production. 

Your next steps: audit current evaluation coverage gaps, pilot one commercial platform against your production use cases for the 2.5-3.5x cost advantage at your evaluation scale, and establish baseline quality metrics before your next model update creates the silent regressions that research shows can degrade performance by up to 30% undetected. You can start your LLM evaluation with Galileo. 

Galileo delivers enterprise-grade LLM evaluation through purpose-built infrastructure designed for production scale:

• Luna-2 evaluation models: Sub-200ms latency (152ms average) using fine-tuned Llama 3B and 8B models with 97% cost reduction versus GPT-4-based evaluation (0.88-0.95 accuracy on agentic tasks), enabling continuous quality monitoring at scale

• CLHF self-service customization: Create domain-specific metrics from natural language descriptions and minimal examples without engineering resources, with 20-30% accuracy improvements through iterative feedback cycles

• Runtime protection engine: Connect evaluation insights directly to production guardrails using configurable rules, rulesets, and stages that block unsafe outputs before user impact

• Out-of-the-box metrics: Five categories—agentic performance, response quality, safety and compliance, expression and readability, and model confidence—processing up to 128k tokens per evaluation

• Framework-agnostic deployment: Works with OpenAI Agents SDK, LangChain, LangGraph, CrewAI, Google ADK, and Vercel AI SDK, with dedicated agentic metrics for tool selection quality, action advancement, and agent efficiency

Book a demo to see how Galileo transforms LLM evaluation from manual quality checks to automated, continuous monitoring.

Frequently asked questions

What is LLM-as-judge and how does it compare to specialized evaluation models?

LLM-as-judge uses large language models like GPT-4 to assess AI outputs. While effective for subjective quality assessment, research shows LLM judges perform near-random on objective tasks like mathematics and coding. Specialized small models (3B-8B parameters) deliver superior accuracy—Galileo's Luna-2 achieves 0.88-0.95 accuracy while costing 97% less than GPT-4-based evaluation at $0.02 per 1M tokens.

When should teams invest in commercial evaluation platforms versus open-source tools?

Commercial platforms offer 2.5-3.5x total cost advantages over open-source alternatives for deployments under 500K evals monthly when personnel costs are included. The open-source alternative requires $150,000-$300,000 annually in engineering maintenance for setup, ongoing operations, and integration development. Most enterprises (68%) adopt hybrid architectures—commercial platforms for critical real-time evaluation with compliance requirements, supplemented by open-source tools like RAGAS and Promptfoo for high-volume batch processing and specialized testing.

How do I choose between evaluation platforms for my specific use case?

Start with integration requirements—LangSmith offers native LangChain integration, while framework-agnostic platforms like Galileo support OpenAI Agents SDK, LangGraph, CrewAI, and Google ADK for heterogeneous stacks. Evaluate compliance needs (SOC 2 Type II, HIPAA, data sovereignty), then assess evaluation accuracy for your task types. For objective correctness, specialized small models deliver superior performance: Galileo's Luna-2 (fine-tuned Llama 3B/8B) achieves 0.88-0.95 accuracy on agentic tasks with 97% cost reduction versus GPT-4, while Patronus AI's Lynx 8B outperforms GPT-3.5 by 24.5% on hallucination detection. For subjective quality assessment, general LLM judges remain more practical.

What evaluation metrics matter most for production LLM deployments?

Hallucination detection ranks highest—GPT-4 hallucinates in approximately 28.6% of cases on systematic tasks. Faithfulness measures whether outputs stay grounded in provided context. Relevance assesses alignment with user intent. For RAG applications, add context precision (retrieval ranking quality) and answer similarity (semantic equivalence to expected responses). Custom metrics for domain-specific requirements often provide the highest signal for your particular use cases.

How does Galileo's CLHF enable custom evaluation metric creation?

CLHF (Continuous Learning via Human Feedback) allows teams to identify metric errors and submit natural language critiques. The system automatically converts this feedback into few-shot examples that enhance evaluation prompts, delivering 20-30% accuracy improvements through iterative cycles. This self-service approach enables non-technical stakeholders to refine domain-specific evaluation criteria without requiring engineering resources.