Feb 14, 2026

6 Best AI Agent Monitoring Tools for Production in 2026

Jackson Wells

Integrated Marketing

Jackson Wells

Integrated Marketing

6 Best AI Agent Monitoring Tools in 2026 | Galileo
6 Best AI Agent Monitoring Tools in 2026 | Galileo

Your production agent processed thousands of customer requests overnight. Logs show HTTP 200 success across the board. But hours later, support tickets flood in—the agent confidently executed wrong actions repeatedly, and you have no trace of why.

This represents a cascading failure: malformed tool output corrupted working memory, and all subsequent steps operated on poisoned context. Traditional monitoring shows "success" while semantic failures propagate invisibly through agent decision chains.

Agent-specific monitoring platforms solve these challenges through graph-level tracing, step-by-step evaluation, and runtime intervention—capabilities absent from standard observability tools. This guide examines the leading platforms purpose-built for production agent monitoring.

TLDR:

  • Agent monitoring requires specialized tooling—traditional APM cannot capture decision graphs

  • Galileo leads with Luna-2 models at 97% cost reduction versus GPT-4

  • LangSmith offers deep LangGraph integration with comprehensive debugging tools

  • Open-source options like Langfuse and Phoenix provide deployment flexibility

  • Governance-by-design is essential—retrofitting compliance controls costs significantly more

What is an AI agent monitoring tool

An AI agent monitoring tool provides visibility and control over autonomous, multi-step agent workflows in production. Unlike standard LLM observability that tracks individual request-response cycles, agent monitoring captures session-level behavior across branching workflows, loops, and context-dependent paths—typically 10-50+ decision points per task.

Core capabilities include agent graph tracing, per-step evaluation, tool usage monitoring, latency and cost tracking across full runs, and runtime intervention. The metrics that matter shift dramatically: end-to-end completion rates replace API success codes, step-level latency distribution identifies bottlenecks, and mid-chain hallucination detection catches errors that HTTP-level monitoring misses entirely.

For AI engineering leaders, agent-specific monitoring delivers confidence to scale autonomous systems and faster root-cause analysis when agents fail mysteriously.

  1. Galileo

Galileo provides an enterprise-scale agent reliability platform combining tracing, evaluation, and runtime protection. Deployed at Fortune 50 companies including HP, MongoDB, Cisco, Elastic, and CrewAI, the platform unifies experiments, monitoring, and runtime protection on OpenTelemetry. The interactive graph view maps agent decision flows as network diagrams—critical for debugging complex production failures.

Key features

  • Luna-2 (fine-tuned Llama 3B/8B) delivering 97% cost reduction versus GPT-4 with 152ms latency and 0.95 F1 accuracy, with CLHF continuous improvement

  • Dedicated agentic metrics: Action Advancement, Action Completion, Tool Selection Quality, Agent Efficiency, and Tool Error

  • Runtime protection with configurable rules, rulesets, and stages blocking unsafe outputs before execution

  • Human-in-the-loop architecture with confidence thresholds and automated escalation

  • Integrations for OpenAI Agents SDK, LangChain, LangGraph, CrewAI, and Google ADK

Strengths and weaknesses

Strengths:

  • Luna-2 achieves 152ms latency, enabling 10-20 metrics simultaneously with sub-200ms combined latency

  • Configurable runtime protection with rules engine for granular intervention control

  • CLHF enables continuous metric improvement from human feedback with fewer than 50 examples

Weaknesses:

  • Enterprise pricing requires consultation beyond Pro tier ($100/month for 50,000 traces)

  • Luna-2 and runtime protection require Enterprise tier

  • Limited independent third-party validation of claims

Use cases

Galileo excels in production agent governance where autonomous workflows require real-time behavioral constraints. Fortune 50 companies deploy the platform for multi-agent systems processing mission-critical transactions. The platform suits financial services and healthcare environments requiring on-premises deployment and audit logs for compliance.

  1. LangSmith

LangSmith delivers comprehensive observability for production agent workflows with native LangGraph integration. The platform provides an integrated IDE experience through Studio for interactive graph visualization and Fetch CLI for terminal-based debugging. 

Key features

  • Studio IDE with real-time agent execution monitoring and step-by-step debugging

  • Fetch CLI bringing production traces directly into terminal or coding IDE

  • Dual-mode evaluation supporting offline testing and online assessment

  • HIPAA, SOC 2 Type 2, and GDPR compliance for regulated industries

Strengths and weaknesses

Strengths:

  • Deepest integration with LangGraph including step-level visibility and state transitions

  • Developer-friendly tooling with Studio IDE and Fetch CLI for terminal-based trace access

Weaknesses:

  • Seat-based pricing requires careful estimation for total cost of ownership

  • Specific pricing tiers require direct vendor consultation

Use cases

LangSmith suits teams building primarily with LangGraph who need tight framework integration. The platform works well for organizations requiring enterprise compliance certifications in healthcare and financial services.

  1. Arize AI

Arize AI offers a dual-platform approach combining Phoenix open-source tracing with enterprise AX infrastructure. Built on ML observability heritage, the platform handles petabyte-scale data volumes with sub-second query performance. Phoenix uses OpenTelemetry standards for vendor-neutral instrumentation, supporting 20+ tools including LangChain, LlamaIndex, and DSPy.

Key features

  • Phoenix open-source with self-hosted deployment addressing data residency requirements

  • Petabyte-scale infrastructure through purpose-built datastore optimized for generative AI

  • LLM-as-Judge framework for automated evaluation at production scale

  • Arize Alyx Copilot supports manually prompted analysis on single traces, without automated, proactive trace analysis across your entire system

Strengths and weaknesses

Strengths:

  • Phoenix open-source architecture with self-hosting capability ensures vendor neutrality and deployment flexibility

  • ML observability background provides mature drift detection capabilities beyond basic LLM tracing

  • OpenTelemetry foundation enables standardized instrumentation without lock-in

Weaknesses:

  • Specific pricing for Pro and Enterprise tiers not publicly documented

  • Enterprise features require sales consultation for detailed specifications

Use cases

Arize AI fits organizations requiring deployment flexibility through its dual-platform approach. The company's ML observability heritage provides mature capabilities for hybrid AI systems. The OpenTelemetry foundation is particularly valuable for enterprises prioritizing vendor neutrality.

  1. Braintrust

Braintrust positions as an evaluation-first platform integrating prompt engineering, systematic testing, and production tracking through its three-pillar architecture: Iterate, Eval, and Ship. The platform's distinctive capability lies in native GitHub Actions integration that makes evaluation a first-class part of the development workflow.

Key features

  • Loop AI assistant providing semantic search across traces and automated pattern identification

  • GitHub Actions integration with automatic PR evaluation and regression prevention

  • Trace-driven debugging enabling offline testing using historical production traces

  • Online scoring running asynchronously on production logs without impacting latency

Strengths and weaknesses

Strengths:

  • CI/CD native design transforms evaluation into automated development workflow

  • Loop AI accelerates root cause analysis across high-volume trace data

Weaknesses:

  • On-premises deployment details require direct vendor engagement

  • Scale and performance characteristics not publicly documented

Use cases

Braintrust excels for teams prioritizing agent quality as a continuous concern throughout development lifecycle. Organizations with established GitHub-based workflows benefit from the native integration that prevents quality regressions before merge.

  1. Langfuse

Langfuse provides comprehensive agent monitoring through open-source architecture supporting both self-hosted and cloud deployments. The platform emphasizes session management for grouping related traces—critical for debugging complex multi-step workflows. Built on ClickHouse's columnar storage for cost-effective scaling.

Key features

  • Open-source architecture with full source code available on GitHub

  • Tracing and dashboards for monitoring (Langfuse does not include an agent graph visualization feature)

  • Dual-mode evaluation with LLM-as-a-Judge and human annotation queues

  • Metrics API enabling custom dashboards and export to external analytics platforms

Strengths and weaknesses

Strengths:

  • Open-source architecture with self-hosting ensures long-term availability independent of vendor

  • ClickHouse-optimized storage enables petabyte-scale observability cost-effectively

Weaknesses:

  • Enterprise features (SSO, RBAC, audit logs) primarily available in cloud/paid tiers

  • Scalability benchmarks for self-hosted deployments not publicly documented

Use cases

Langfuse suits teams requiring deployment flexibility and vendor independence through open-source architecture. Organizations with strict data residency requirements benefit from self-hosting capabilities with full infrastructure control.

  1. AgentOps

AgentOps provides purpose-built observability specifically designed for AI agents with agent-native data structures. The platform organizes monitoring around Sessions that encapsulate singular execution instances. The distinctive time-travel debugging capability enables chronological reconstruction of agent decision-making through waterfall visualizations.

Key features

  • Time-travel debugging with waterfall visualizations showing agent actions chronologically

  • Hierarchical tracing capturing parent-child operation relationships in agent workflows

  • Automatic instrumentation for LangChain, LlamaIndex, OpenAI Agents SDK, CrewAI, Agno, and AutoGen

  • Session-based analytics organizing observability around complete execution instances

Strengths and weaknesses

Strengths:

  • Agent-first architecture specifically designed for autonomous workflows from inception

  • Automatic instrumentation for supported frameworks requires minimal code changes

Weaknesses:

  • Enterprise monitoring features (anomaly detection, threshold alerting) not prominently documented

  • Custom agent architectures outside supported ecosystems require manual instrumentation

Use cases

AgentOps fits development teams prioritizing agent-specific observability with specialized instrumentation for six major frameworks. The time-travel debugging capability particularly helps teams investigating non-deterministic failures. Best suited for teams prioritizing development-phase debugging over comprehensive production monitoring infrastructure.

Building an agent monitoring strategy

Agent monitoring represents non-negotiable infrastructure for any team running autonomous agents in production. Operating without it means accepting silent failures that corrupt data for hours before detection, uncontrolled costs as runaway loops exhaust token budgets, and compliance exposure from untracked agent actions in regulated environments.

Your implementation strategy should follow a layered approach: primary agent monitoring platform with runtime controls as your foundation, specialized tools for specific agent products where deep integration matters, and OpenTelemetry-based instrumentation for integration with your existing observability stack. Start with pilot deployments on 1-2 agent use cases, establish baseline metrics, then scale across production systems with continuous governance refinement.

Galileo delivers enterprise-grade agent monitoring with purpose-built evaluation and runtime protection:

  • Luna-2 evaluation models: Fine-tuned Llama 3B/8B running 10-20 metrics at 97% cost reduction versus GPT-4o ($0.02 per million tokens) with 152ms latency

  • Interactive agent graph: Map decision flows across multi-agent systems to pinpoint where failures occurred

  • Runtime protection: Configurable rules, rulesets, and stages blocking unsafe outputs before reaching users

  • Signals: Surface failure patterns and root causes without manual trace review

  • Human-in-the-loop: Confidence thresholds with automated escalation for high-risk decisions

  • Multi-deployment flexibility: SaaS, VPC, or on-premises with EU AI Act compliance and SOC2 certification

Book a demo to see how Galileo's agent monitoring platform can help you detect failures, reduce costs, and scale autonomous AI with confidence.

Frequently asked questions

What makes agent monitoring different from LLM observability?

Agent monitoring addresses session-level behavior across multi-step decision graphs, not individual API calls. Traditional LLM observability tracks request-response cycles with HTTP status codes. Agent monitoring captures tool selection rationale, reasoning chain progression, and context propagation across 10-50+ decision points—detecting semantic failures that return 200 status codes while corrupting downstream workflows.

When should teams implement agent monitoring infrastructure?

Implement monitoring before production deployment, not after. According to Microsoft's Cloud Adoption Framework, retrofitting governance controls post-deployment introduces significant complexity and operational overhead. Start during pilot phases to establish baseline metrics and validate governance controls before scaling.

How do I choose between open-source and commercial agent monitoring platforms?

Evaluate based on deployment requirements, compliance needs, and operational capacity. Open-source options like Langfuse and Phoenix provide vendor independence and self-hosting flexibility but require infrastructure management. Commercial platforms offer managed scaling and enterprise compliance certifications with higher direct costs. Many enterprises adopt hybrid approaches for different environments.

What metrics matter most for production agent monitoring?

End-to-end task completion rate matters more than API success codes—agents can return 200 status while failing user goals. Track step-level latency distribution, tool call semantic correctness, hallucination rates within reasoning chains, cost per successful completion, and context window utilization. Completion-focused metrics are essential given agents fail 70% of assigned tasks.

How does Galileo's Luna-2 reduce evaluation costs at scale?

Luna-2 models are fine-tuned Llama 3B and 8B variants built for enterprise-scale evaluation. They achieve 0.95 F1 accuracy while delivering 21x faster inference at 152ms. At $0.02 per million tokens compared to GPT-4o's $2.50, teams running 10-20 evaluation metrics simultaneously maintain sub-200ms latency while processing millions of predictions daily.

Your production agent processed thousands of customer requests overnight. Logs show HTTP 200 success across the board. But hours later, support tickets flood in—the agent confidently executed wrong actions repeatedly, and you have no trace of why.

This represents a cascading failure: malformed tool output corrupted working memory, and all subsequent steps operated on poisoned context. Traditional monitoring shows "success" while semantic failures propagate invisibly through agent decision chains.

Agent-specific monitoring platforms solve these challenges through graph-level tracing, step-by-step evaluation, and runtime intervention—capabilities absent from standard observability tools. This guide examines the leading platforms purpose-built for production agent monitoring.

TLDR:

  • Agent monitoring requires specialized tooling—traditional APM cannot capture decision graphs

  • Galileo leads with Luna-2 models at 97% cost reduction versus GPT-4

  • LangSmith offers deep LangGraph integration with comprehensive debugging tools

  • Open-source options like Langfuse and Phoenix provide deployment flexibility

  • Governance-by-design is essential—retrofitting compliance controls costs significantly more

What is an AI agent monitoring tool

An AI agent monitoring tool provides visibility and control over autonomous, multi-step agent workflows in production. Unlike standard LLM observability that tracks individual request-response cycles, agent monitoring captures session-level behavior across branching workflows, loops, and context-dependent paths—typically 10-50+ decision points per task.

Core capabilities include agent graph tracing, per-step evaluation, tool usage monitoring, latency and cost tracking across full runs, and runtime intervention. The metrics that matter shift dramatically: end-to-end completion rates replace API success codes, step-level latency distribution identifies bottlenecks, and mid-chain hallucination detection catches errors that HTTP-level monitoring misses entirely.

For AI engineering leaders, agent-specific monitoring delivers confidence to scale autonomous systems and faster root-cause analysis when agents fail mysteriously.

  1. Galileo

Galileo provides an enterprise-scale agent reliability platform combining tracing, evaluation, and runtime protection. Deployed at Fortune 50 companies including HP, MongoDB, Cisco, Elastic, and CrewAI, the platform unifies experiments, monitoring, and runtime protection on OpenTelemetry. The interactive graph view maps agent decision flows as network diagrams—critical for debugging complex production failures.

Key features

  • Luna-2 (fine-tuned Llama 3B/8B) delivering 97% cost reduction versus GPT-4 with 152ms latency and 0.95 F1 accuracy, with CLHF continuous improvement

  • Dedicated agentic metrics: Action Advancement, Action Completion, Tool Selection Quality, Agent Efficiency, and Tool Error

  • Runtime protection with configurable rules, rulesets, and stages blocking unsafe outputs before execution

  • Human-in-the-loop architecture with confidence thresholds and automated escalation

  • Integrations for OpenAI Agents SDK, LangChain, LangGraph, CrewAI, and Google ADK

Strengths and weaknesses

Strengths:

  • Luna-2 achieves 152ms latency, enabling 10-20 metrics simultaneously with sub-200ms combined latency

  • Configurable runtime protection with rules engine for granular intervention control

  • CLHF enables continuous metric improvement from human feedback with fewer than 50 examples

Weaknesses:

  • Enterprise pricing requires consultation beyond Pro tier ($100/month for 50,000 traces)

  • Luna-2 and runtime protection require Enterprise tier

  • Limited independent third-party validation of claims

Use cases

Galileo excels in production agent governance where autonomous workflows require real-time behavioral constraints. Fortune 50 companies deploy the platform for multi-agent systems processing mission-critical transactions. The platform suits financial services and healthcare environments requiring on-premises deployment and audit logs for compliance.

  1. LangSmith

LangSmith delivers comprehensive observability for production agent workflows with native LangGraph integration. The platform provides an integrated IDE experience through Studio for interactive graph visualization and Fetch CLI for terminal-based debugging. 

Key features

  • Studio IDE with real-time agent execution monitoring and step-by-step debugging

  • Fetch CLI bringing production traces directly into terminal or coding IDE

  • Dual-mode evaluation supporting offline testing and online assessment

  • HIPAA, SOC 2 Type 2, and GDPR compliance for regulated industries

Strengths and weaknesses

Strengths:

  • Deepest integration with LangGraph including step-level visibility and state transitions

  • Developer-friendly tooling with Studio IDE and Fetch CLI for terminal-based trace access

Weaknesses:

  • Seat-based pricing requires careful estimation for total cost of ownership

  • Specific pricing tiers require direct vendor consultation

Use cases

LangSmith suits teams building primarily with LangGraph who need tight framework integration. The platform works well for organizations requiring enterprise compliance certifications in healthcare and financial services.

  1. Arize AI

Arize AI offers a dual-platform approach combining Phoenix open-source tracing with enterprise AX infrastructure. Built on ML observability heritage, the platform handles petabyte-scale data volumes with sub-second query performance. Phoenix uses OpenTelemetry standards for vendor-neutral instrumentation, supporting 20+ tools including LangChain, LlamaIndex, and DSPy.

Key features

  • Phoenix open-source with self-hosted deployment addressing data residency requirements

  • Petabyte-scale infrastructure through purpose-built datastore optimized for generative AI

  • LLM-as-Judge framework for automated evaluation at production scale

  • Arize Alyx Copilot supports manually prompted analysis on single traces, without automated, proactive trace analysis across your entire system

Strengths and weaknesses

Strengths:

  • Phoenix open-source architecture with self-hosting capability ensures vendor neutrality and deployment flexibility

  • ML observability background provides mature drift detection capabilities beyond basic LLM tracing

  • OpenTelemetry foundation enables standardized instrumentation without lock-in

Weaknesses:

  • Specific pricing for Pro and Enterprise tiers not publicly documented

  • Enterprise features require sales consultation for detailed specifications

Use cases

Arize AI fits organizations requiring deployment flexibility through its dual-platform approach. The company's ML observability heritage provides mature capabilities for hybrid AI systems. The OpenTelemetry foundation is particularly valuable for enterprises prioritizing vendor neutrality.

  1. Braintrust

Braintrust positions as an evaluation-first platform integrating prompt engineering, systematic testing, and production tracking through its three-pillar architecture: Iterate, Eval, and Ship. The platform's distinctive capability lies in native GitHub Actions integration that makes evaluation a first-class part of the development workflow.

Key features

  • Loop AI assistant providing semantic search across traces and automated pattern identification

  • GitHub Actions integration with automatic PR evaluation and regression prevention

  • Trace-driven debugging enabling offline testing using historical production traces

  • Online scoring running asynchronously on production logs without impacting latency

Strengths and weaknesses

Strengths:

  • CI/CD native design transforms evaluation into automated development workflow

  • Loop AI accelerates root cause analysis across high-volume trace data

Weaknesses:

  • On-premises deployment details require direct vendor engagement

  • Scale and performance characteristics not publicly documented

Use cases

Braintrust excels for teams prioritizing agent quality as a continuous concern throughout development lifecycle. Organizations with established GitHub-based workflows benefit from the native integration that prevents quality regressions before merge.

  1. Langfuse

Langfuse provides comprehensive agent monitoring through open-source architecture supporting both self-hosted and cloud deployments. The platform emphasizes session management for grouping related traces—critical for debugging complex multi-step workflows. Built on ClickHouse's columnar storage for cost-effective scaling.

Key features

  • Open-source architecture with full source code available on GitHub

  • Tracing and dashboards for monitoring (Langfuse does not include an agent graph visualization feature)

  • Dual-mode evaluation with LLM-as-a-Judge and human annotation queues

  • Metrics API enabling custom dashboards and export to external analytics platforms

Strengths and weaknesses

Strengths:

  • Open-source architecture with self-hosting ensures long-term availability independent of vendor

  • ClickHouse-optimized storage enables petabyte-scale observability cost-effectively

Weaknesses:

  • Enterprise features (SSO, RBAC, audit logs) primarily available in cloud/paid tiers

  • Scalability benchmarks for self-hosted deployments not publicly documented

Use cases

Langfuse suits teams requiring deployment flexibility and vendor independence through open-source architecture. Organizations with strict data residency requirements benefit from self-hosting capabilities with full infrastructure control.

  1. AgentOps

AgentOps provides purpose-built observability specifically designed for AI agents with agent-native data structures. The platform organizes monitoring around Sessions that encapsulate singular execution instances. The distinctive time-travel debugging capability enables chronological reconstruction of agent decision-making through waterfall visualizations.

Key features

  • Time-travel debugging with waterfall visualizations showing agent actions chronologically

  • Hierarchical tracing capturing parent-child operation relationships in agent workflows

  • Automatic instrumentation for LangChain, LlamaIndex, OpenAI Agents SDK, CrewAI, Agno, and AutoGen

  • Session-based analytics organizing observability around complete execution instances

Strengths and weaknesses

Strengths:

  • Agent-first architecture specifically designed for autonomous workflows from inception

  • Automatic instrumentation for supported frameworks requires minimal code changes

Weaknesses:

  • Enterprise monitoring features (anomaly detection, threshold alerting) not prominently documented

  • Custom agent architectures outside supported ecosystems require manual instrumentation

Use cases

AgentOps fits development teams prioritizing agent-specific observability with specialized instrumentation for six major frameworks. The time-travel debugging capability particularly helps teams investigating non-deterministic failures. Best suited for teams prioritizing development-phase debugging over comprehensive production monitoring infrastructure.

Building an agent monitoring strategy

Agent monitoring represents non-negotiable infrastructure for any team running autonomous agents in production. Operating without it means accepting silent failures that corrupt data for hours before detection, uncontrolled costs as runaway loops exhaust token budgets, and compliance exposure from untracked agent actions in regulated environments.

Your implementation strategy should follow a layered approach: primary agent monitoring platform with runtime controls as your foundation, specialized tools for specific agent products where deep integration matters, and OpenTelemetry-based instrumentation for integration with your existing observability stack. Start with pilot deployments on 1-2 agent use cases, establish baseline metrics, then scale across production systems with continuous governance refinement.

Galileo delivers enterprise-grade agent monitoring with purpose-built evaluation and runtime protection:

  • Luna-2 evaluation models: Fine-tuned Llama 3B/8B running 10-20 metrics at 97% cost reduction versus GPT-4o ($0.02 per million tokens) with 152ms latency

  • Interactive agent graph: Map decision flows across multi-agent systems to pinpoint where failures occurred

  • Runtime protection: Configurable rules, rulesets, and stages blocking unsafe outputs before reaching users

  • Signals: Surface failure patterns and root causes without manual trace review

  • Human-in-the-loop: Confidence thresholds with automated escalation for high-risk decisions

  • Multi-deployment flexibility: SaaS, VPC, or on-premises with EU AI Act compliance and SOC2 certification

Book a demo to see how Galileo's agent monitoring platform can help you detect failures, reduce costs, and scale autonomous AI with confidence.

Frequently asked questions

What makes agent monitoring different from LLM observability?

Agent monitoring addresses session-level behavior across multi-step decision graphs, not individual API calls. Traditional LLM observability tracks request-response cycles with HTTP status codes. Agent monitoring captures tool selection rationale, reasoning chain progression, and context propagation across 10-50+ decision points—detecting semantic failures that return 200 status codes while corrupting downstream workflows.

When should teams implement agent monitoring infrastructure?

Implement monitoring before production deployment, not after. According to Microsoft's Cloud Adoption Framework, retrofitting governance controls post-deployment introduces significant complexity and operational overhead. Start during pilot phases to establish baseline metrics and validate governance controls before scaling.

How do I choose between open-source and commercial agent monitoring platforms?

Evaluate based on deployment requirements, compliance needs, and operational capacity. Open-source options like Langfuse and Phoenix provide vendor independence and self-hosting flexibility but require infrastructure management. Commercial platforms offer managed scaling and enterprise compliance certifications with higher direct costs. Many enterprises adopt hybrid approaches for different environments.

What metrics matter most for production agent monitoring?

End-to-end task completion rate matters more than API success codes—agents can return 200 status while failing user goals. Track step-level latency distribution, tool call semantic correctness, hallucination rates within reasoning chains, cost per successful completion, and context window utilization. Completion-focused metrics are essential given agents fail 70% of assigned tasks.

How does Galileo's Luna-2 reduce evaluation costs at scale?

Luna-2 models are fine-tuned Llama 3B and 8B variants built for enterprise-scale evaluation. They achieve 0.95 F1 accuracy while delivering 21x faster inference at 152ms. At $0.02 per million tokens compared to GPT-4o's $2.50, teams running 10-20 evaluation metrics simultaneously maintain sub-200ms latency while processing millions of predictions daily.

Your production agent processed thousands of customer requests overnight. Logs show HTTP 200 success across the board. But hours later, support tickets flood in—the agent confidently executed wrong actions repeatedly, and you have no trace of why.

This represents a cascading failure: malformed tool output corrupted working memory, and all subsequent steps operated on poisoned context. Traditional monitoring shows "success" while semantic failures propagate invisibly through agent decision chains.

Agent-specific monitoring platforms solve these challenges through graph-level tracing, step-by-step evaluation, and runtime intervention—capabilities absent from standard observability tools. This guide examines the leading platforms purpose-built for production agent monitoring.

TLDR:

  • Agent monitoring requires specialized tooling—traditional APM cannot capture decision graphs

  • Galileo leads with Luna-2 models at 97% cost reduction versus GPT-4

  • LangSmith offers deep LangGraph integration with comprehensive debugging tools

  • Open-source options like Langfuse and Phoenix provide deployment flexibility

  • Governance-by-design is essential—retrofitting compliance controls costs significantly more

What is an AI agent monitoring tool

An AI agent monitoring tool provides visibility and control over autonomous, multi-step agent workflows in production. Unlike standard LLM observability that tracks individual request-response cycles, agent monitoring captures session-level behavior across branching workflows, loops, and context-dependent paths—typically 10-50+ decision points per task.

Core capabilities include agent graph tracing, per-step evaluation, tool usage monitoring, latency and cost tracking across full runs, and runtime intervention. The metrics that matter shift dramatically: end-to-end completion rates replace API success codes, step-level latency distribution identifies bottlenecks, and mid-chain hallucination detection catches errors that HTTP-level monitoring misses entirely.

For AI engineering leaders, agent-specific monitoring delivers confidence to scale autonomous systems and faster root-cause analysis when agents fail mysteriously.

  1. Galileo

Galileo provides an enterprise-scale agent reliability platform combining tracing, evaluation, and runtime protection. Deployed at Fortune 50 companies including HP, MongoDB, Cisco, Elastic, and CrewAI, the platform unifies experiments, monitoring, and runtime protection on OpenTelemetry. The interactive graph view maps agent decision flows as network diagrams—critical for debugging complex production failures.

Key features

  • Luna-2 (fine-tuned Llama 3B/8B) delivering 97% cost reduction versus GPT-4 with 152ms latency and 0.95 F1 accuracy, with CLHF continuous improvement

  • Dedicated agentic metrics: Action Advancement, Action Completion, Tool Selection Quality, Agent Efficiency, and Tool Error

  • Runtime protection with configurable rules, rulesets, and stages blocking unsafe outputs before execution

  • Human-in-the-loop architecture with confidence thresholds and automated escalation

  • Integrations for OpenAI Agents SDK, LangChain, LangGraph, CrewAI, and Google ADK

Strengths and weaknesses

Strengths:

  • Luna-2 achieves 152ms latency, enabling 10-20 metrics simultaneously with sub-200ms combined latency

  • Configurable runtime protection with rules engine for granular intervention control

  • CLHF enables continuous metric improvement from human feedback with fewer than 50 examples

Weaknesses:

  • Enterprise pricing requires consultation beyond Pro tier ($100/month for 50,000 traces)

  • Luna-2 and runtime protection require Enterprise tier

  • Limited independent third-party validation of claims

Use cases

Galileo excels in production agent governance where autonomous workflows require real-time behavioral constraints. Fortune 50 companies deploy the platform for multi-agent systems processing mission-critical transactions. The platform suits financial services and healthcare environments requiring on-premises deployment and audit logs for compliance.

  1. LangSmith

LangSmith delivers comprehensive observability for production agent workflows with native LangGraph integration. The platform provides an integrated IDE experience through Studio for interactive graph visualization and Fetch CLI for terminal-based debugging. 

Key features

  • Studio IDE with real-time agent execution monitoring and step-by-step debugging

  • Fetch CLI bringing production traces directly into terminal or coding IDE

  • Dual-mode evaluation supporting offline testing and online assessment

  • HIPAA, SOC 2 Type 2, and GDPR compliance for regulated industries

Strengths and weaknesses

Strengths:

  • Deepest integration with LangGraph including step-level visibility and state transitions

  • Developer-friendly tooling with Studio IDE and Fetch CLI for terminal-based trace access

Weaknesses:

  • Seat-based pricing requires careful estimation for total cost of ownership

  • Specific pricing tiers require direct vendor consultation

Use cases

LangSmith suits teams building primarily with LangGraph who need tight framework integration. The platform works well for organizations requiring enterprise compliance certifications in healthcare and financial services.

  1. Arize AI

Arize AI offers a dual-platform approach combining Phoenix open-source tracing with enterprise AX infrastructure. Built on ML observability heritage, the platform handles petabyte-scale data volumes with sub-second query performance. Phoenix uses OpenTelemetry standards for vendor-neutral instrumentation, supporting 20+ tools including LangChain, LlamaIndex, and DSPy.

Key features

  • Phoenix open-source with self-hosted deployment addressing data residency requirements

  • Petabyte-scale infrastructure through purpose-built datastore optimized for generative AI

  • LLM-as-Judge framework for automated evaluation at production scale

  • Arize Alyx Copilot supports manually prompted analysis on single traces, without automated, proactive trace analysis across your entire system

Strengths and weaknesses

Strengths:

  • Phoenix open-source architecture with self-hosting capability ensures vendor neutrality and deployment flexibility

  • ML observability background provides mature drift detection capabilities beyond basic LLM tracing

  • OpenTelemetry foundation enables standardized instrumentation without lock-in

Weaknesses:

  • Specific pricing for Pro and Enterprise tiers not publicly documented

  • Enterprise features require sales consultation for detailed specifications

Use cases

Arize AI fits organizations requiring deployment flexibility through its dual-platform approach. The company's ML observability heritage provides mature capabilities for hybrid AI systems. The OpenTelemetry foundation is particularly valuable for enterprises prioritizing vendor neutrality.

  1. Braintrust

Braintrust positions as an evaluation-first platform integrating prompt engineering, systematic testing, and production tracking through its three-pillar architecture: Iterate, Eval, and Ship. The platform's distinctive capability lies in native GitHub Actions integration that makes evaluation a first-class part of the development workflow.

Key features

  • Loop AI assistant providing semantic search across traces and automated pattern identification

  • GitHub Actions integration with automatic PR evaluation and regression prevention

  • Trace-driven debugging enabling offline testing using historical production traces

  • Online scoring running asynchronously on production logs without impacting latency

Strengths and weaknesses

Strengths:

  • CI/CD native design transforms evaluation into automated development workflow

  • Loop AI accelerates root cause analysis across high-volume trace data

Weaknesses:

  • On-premises deployment details require direct vendor engagement

  • Scale and performance characteristics not publicly documented

Use cases

Braintrust excels for teams prioritizing agent quality as a continuous concern throughout development lifecycle. Organizations with established GitHub-based workflows benefit from the native integration that prevents quality regressions before merge.

  1. Langfuse

Langfuse provides comprehensive agent monitoring through open-source architecture supporting both self-hosted and cloud deployments. The platform emphasizes session management for grouping related traces—critical for debugging complex multi-step workflows. Built on ClickHouse's columnar storage for cost-effective scaling.

Key features

  • Open-source architecture with full source code available on GitHub

  • Tracing and dashboards for monitoring (Langfuse does not include an agent graph visualization feature)

  • Dual-mode evaluation with LLM-as-a-Judge and human annotation queues

  • Metrics API enabling custom dashboards and export to external analytics platforms

Strengths and weaknesses

Strengths:

  • Open-source architecture with self-hosting ensures long-term availability independent of vendor

  • ClickHouse-optimized storage enables petabyte-scale observability cost-effectively

Weaknesses:

  • Enterprise features (SSO, RBAC, audit logs) primarily available in cloud/paid tiers

  • Scalability benchmarks for self-hosted deployments not publicly documented

Use cases

Langfuse suits teams requiring deployment flexibility and vendor independence through open-source architecture. Organizations with strict data residency requirements benefit from self-hosting capabilities with full infrastructure control.

  1. AgentOps

AgentOps provides purpose-built observability specifically designed for AI agents with agent-native data structures. The platform organizes monitoring around Sessions that encapsulate singular execution instances. The distinctive time-travel debugging capability enables chronological reconstruction of agent decision-making through waterfall visualizations.

Key features

  • Time-travel debugging with waterfall visualizations showing agent actions chronologically

  • Hierarchical tracing capturing parent-child operation relationships in agent workflows

  • Automatic instrumentation for LangChain, LlamaIndex, OpenAI Agents SDK, CrewAI, Agno, and AutoGen

  • Session-based analytics organizing observability around complete execution instances

Strengths and weaknesses

Strengths:

  • Agent-first architecture specifically designed for autonomous workflows from inception

  • Automatic instrumentation for supported frameworks requires minimal code changes

Weaknesses:

  • Enterprise monitoring features (anomaly detection, threshold alerting) not prominently documented

  • Custom agent architectures outside supported ecosystems require manual instrumentation

Use cases

AgentOps fits development teams prioritizing agent-specific observability with specialized instrumentation for six major frameworks. The time-travel debugging capability particularly helps teams investigating non-deterministic failures. Best suited for teams prioritizing development-phase debugging over comprehensive production monitoring infrastructure.

Building an agent monitoring strategy

Agent monitoring represents non-negotiable infrastructure for any team running autonomous agents in production. Operating without it means accepting silent failures that corrupt data for hours before detection, uncontrolled costs as runaway loops exhaust token budgets, and compliance exposure from untracked agent actions in regulated environments.

Your implementation strategy should follow a layered approach: primary agent monitoring platform with runtime controls as your foundation, specialized tools for specific agent products where deep integration matters, and OpenTelemetry-based instrumentation for integration with your existing observability stack. Start with pilot deployments on 1-2 agent use cases, establish baseline metrics, then scale across production systems with continuous governance refinement.

Galileo delivers enterprise-grade agent monitoring with purpose-built evaluation and runtime protection:

  • Luna-2 evaluation models: Fine-tuned Llama 3B/8B running 10-20 metrics at 97% cost reduction versus GPT-4o ($0.02 per million tokens) with 152ms latency

  • Interactive agent graph: Map decision flows across multi-agent systems to pinpoint where failures occurred

  • Runtime protection: Configurable rules, rulesets, and stages blocking unsafe outputs before reaching users

  • Signals: Surface failure patterns and root causes without manual trace review

  • Human-in-the-loop: Confidence thresholds with automated escalation for high-risk decisions

  • Multi-deployment flexibility: SaaS, VPC, or on-premises with EU AI Act compliance and SOC2 certification

Book a demo to see how Galileo's agent monitoring platform can help you detect failures, reduce costs, and scale autonomous AI with confidence.

Frequently asked questions

What makes agent monitoring different from LLM observability?

Agent monitoring addresses session-level behavior across multi-step decision graphs, not individual API calls. Traditional LLM observability tracks request-response cycles with HTTP status codes. Agent monitoring captures tool selection rationale, reasoning chain progression, and context propagation across 10-50+ decision points—detecting semantic failures that return 200 status codes while corrupting downstream workflows.

When should teams implement agent monitoring infrastructure?

Implement monitoring before production deployment, not after. According to Microsoft's Cloud Adoption Framework, retrofitting governance controls post-deployment introduces significant complexity and operational overhead. Start during pilot phases to establish baseline metrics and validate governance controls before scaling.

How do I choose between open-source and commercial agent monitoring platforms?

Evaluate based on deployment requirements, compliance needs, and operational capacity. Open-source options like Langfuse and Phoenix provide vendor independence and self-hosting flexibility but require infrastructure management. Commercial platforms offer managed scaling and enterprise compliance certifications with higher direct costs. Many enterprises adopt hybrid approaches for different environments.

What metrics matter most for production agent monitoring?

End-to-end task completion rate matters more than API success codes—agents can return 200 status while failing user goals. Track step-level latency distribution, tool call semantic correctness, hallucination rates within reasoning chains, cost per successful completion, and context window utilization. Completion-focused metrics are essential given agents fail 70% of assigned tasks.

How does Galileo's Luna-2 reduce evaluation costs at scale?

Luna-2 models are fine-tuned Llama 3B and 8B variants built for enterprise-scale evaluation. They achieve 0.95 F1 accuracy while delivering 21x faster inference at 152ms. At $0.02 per million tokens compared to GPT-4o's $2.50, teams running 10-20 evaluation metrics simultaneously maintain sub-200ms latency while processing millions of predictions daily.

Your production agent processed thousands of customer requests overnight. Logs show HTTP 200 success across the board. But hours later, support tickets flood in—the agent confidently executed wrong actions repeatedly, and you have no trace of why.

This represents a cascading failure: malformed tool output corrupted working memory, and all subsequent steps operated on poisoned context. Traditional monitoring shows "success" while semantic failures propagate invisibly through agent decision chains.

Agent-specific monitoring platforms solve these challenges through graph-level tracing, step-by-step evaluation, and runtime intervention—capabilities absent from standard observability tools. This guide examines the leading platforms purpose-built for production agent monitoring.

TLDR:

  • Agent monitoring requires specialized tooling—traditional APM cannot capture decision graphs

  • Galileo leads with Luna-2 models at 97% cost reduction versus GPT-4

  • LangSmith offers deep LangGraph integration with comprehensive debugging tools

  • Open-source options like Langfuse and Phoenix provide deployment flexibility

  • Governance-by-design is essential—retrofitting compliance controls costs significantly more

What is an AI agent monitoring tool

An AI agent monitoring tool provides visibility and control over autonomous, multi-step agent workflows in production. Unlike standard LLM observability that tracks individual request-response cycles, agent monitoring captures session-level behavior across branching workflows, loops, and context-dependent paths—typically 10-50+ decision points per task.

Core capabilities include agent graph tracing, per-step evaluation, tool usage monitoring, latency and cost tracking across full runs, and runtime intervention. The metrics that matter shift dramatically: end-to-end completion rates replace API success codes, step-level latency distribution identifies bottlenecks, and mid-chain hallucination detection catches errors that HTTP-level monitoring misses entirely.

For AI engineering leaders, agent-specific monitoring delivers confidence to scale autonomous systems and faster root-cause analysis when agents fail mysteriously.

  1. Galileo

Galileo provides an enterprise-scale agent reliability platform combining tracing, evaluation, and runtime protection. Deployed at Fortune 50 companies including HP, MongoDB, Cisco, Elastic, and CrewAI, the platform unifies experiments, monitoring, and runtime protection on OpenTelemetry. The interactive graph view maps agent decision flows as network diagrams—critical for debugging complex production failures.

Key features

  • Luna-2 (fine-tuned Llama 3B/8B) delivering 97% cost reduction versus GPT-4 with 152ms latency and 0.95 F1 accuracy, with CLHF continuous improvement

  • Dedicated agentic metrics: Action Advancement, Action Completion, Tool Selection Quality, Agent Efficiency, and Tool Error

  • Runtime protection with configurable rules, rulesets, and stages blocking unsafe outputs before execution

  • Human-in-the-loop architecture with confidence thresholds and automated escalation

  • Integrations for OpenAI Agents SDK, LangChain, LangGraph, CrewAI, and Google ADK

Strengths and weaknesses

Strengths:

  • Luna-2 achieves 152ms latency, enabling 10-20 metrics simultaneously with sub-200ms combined latency

  • Configurable runtime protection with rules engine for granular intervention control

  • CLHF enables continuous metric improvement from human feedback with fewer than 50 examples

Weaknesses:

  • Enterprise pricing requires consultation beyond Pro tier ($100/month for 50,000 traces)

  • Luna-2 and runtime protection require Enterprise tier

  • Limited independent third-party validation of claims

Use cases

Galileo excels in production agent governance where autonomous workflows require real-time behavioral constraints. Fortune 50 companies deploy the platform for multi-agent systems processing mission-critical transactions. The platform suits financial services and healthcare environments requiring on-premises deployment and audit logs for compliance.

  1. LangSmith

LangSmith delivers comprehensive observability for production agent workflows with native LangGraph integration. The platform provides an integrated IDE experience through Studio for interactive graph visualization and Fetch CLI for terminal-based debugging. 

Key features

  • Studio IDE with real-time agent execution monitoring and step-by-step debugging

  • Fetch CLI bringing production traces directly into terminal or coding IDE

  • Dual-mode evaluation supporting offline testing and online assessment

  • HIPAA, SOC 2 Type 2, and GDPR compliance for regulated industries

Strengths and weaknesses

Strengths:

  • Deepest integration with LangGraph including step-level visibility and state transitions

  • Developer-friendly tooling with Studio IDE and Fetch CLI for terminal-based trace access

Weaknesses:

  • Seat-based pricing requires careful estimation for total cost of ownership

  • Specific pricing tiers require direct vendor consultation

Use cases

LangSmith suits teams building primarily with LangGraph who need tight framework integration. The platform works well for organizations requiring enterprise compliance certifications in healthcare and financial services.

  1. Arize AI

Arize AI offers a dual-platform approach combining Phoenix open-source tracing with enterprise AX infrastructure. Built on ML observability heritage, the platform handles petabyte-scale data volumes with sub-second query performance. Phoenix uses OpenTelemetry standards for vendor-neutral instrumentation, supporting 20+ tools including LangChain, LlamaIndex, and DSPy.

Key features

  • Phoenix open-source with self-hosted deployment addressing data residency requirements

  • Petabyte-scale infrastructure through purpose-built datastore optimized for generative AI

  • LLM-as-Judge framework for automated evaluation at production scale

  • Arize Alyx Copilot supports manually prompted analysis on single traces, without automated, proactive trace analysis across your entire system

Strengths and weaknesses

Strengths:

  • Phoenix open-source architecture with self-hosting capability ensures vendor neutrality and deployment flexibility

  • ML observability background provides mature drift detection capabilities beyond basic LLM tracing

  • OpenTelemetry foundation enables standardized instrumentation without lock-in

Weaknesses:

  • Specific pricing for Pro and Enterprise tiers not publicly documented

  • Enterprise features require sales consultation for detailed specifications

Use cases

Arize AI fits organizations requiring deployment flexibility through its dual-platform approach. The company's ML observability heritage provides mature capabilities for hybrid AI systems. The OpenTelemetry foundation is particularly valuable for enterprises prioritizing vendor neutrality.

  1. Braintrust

Braintrust positions as an evaluation-first platform integrating prompt engineering, systematic testing, and production tracking through its three-pillar architecture: Iterate, Eval, and Ship. The platform's distinctive capability lies in native GitHub Actions integration that makes evaluation a first-class part of the development workflow.

Key features

  • Loop AI assistant providing semantic search across traces and automated pattern identification

  • GitHub Actions integration with automatic PR evaluation and regression prevention

  • Trace-driven debugging enabling offline testing using historical production traces

  • Online scoring running asynchronously on production logs without impacting latency

Strengths and weaknesses

Strengths:

  • CI/CD native design transforms evaluation into automated development workflow

  • Loop AI accelerates root cause analysis across high-volume trace data

Weaknesses:

  • On-premises deployment details require direct vendor engagement

  • Scale and performance characteristics not publicly documented

Use cases

Braintrust excels for teams prioritizing agent quality as a continuous concern throughout development lifecycle. Organizations with established GitHub-based workflows benefit from the native integration that prevents quality regressions before merge.

  1. Langfuse

Langfuse provides comprehensive agent monitoring through open-source architecture supporting both self-hosted and cloud deployments. The platform emphasizes session management for grouping related traces—critical for debugging complex multi-step workflows. Built on ClickHouse's columnar storage for cost-effective scaling.

Key features

  • Open-source architecture with full source code available on GitHub

  • Tracing and dashboards for monitoring (Langfuse does not include an agent graph visualization feature)

  • Dual-mode evaluation with LLM-as-a-Judge and human annotation queues

  • Metrics API enabling custom dashboards and export to external analytics platforms

Strengths and weaknesses

Strengths:

  • Open-source architecture with self-hosting ensures long-term availability independent of vendor

  • ClickHouse-optimized storage enables petabyte-scale observability cost-effectively

Weaknesses:

  • Enterprise features (SSO, RBAC, audit logs) primarily available in cloud/paid tiers

  • Scalability benchmarks for self-hosted deployments not publicly documented

Use cases

Langfuse suits teams requiring deployment flexibility and vendor independence through open-source architecture. Organizations with strict data residency requirements benefit from self-hosting capabilities with full infrastructure control.

  1. AgentOps

AgentOps provides purpose-built observability specifically designed for AI agents with agent-native data structures. The platform organizes monitoring around Sessions that encapsulate singular execution instances. The distinctive time-travel debugging capability enables chronological reconstruction of agent decision-making through waterfall visualizations.

Key features

  • Time-travel debugging with waterfall visualizations showing agent actions chronologically

  • Hierarchical tracing capturing parent-child operation relationships in agent workflows

  • Automatic instrumentation for LangChain, LlamaIndex, OpenAI Agents SDK, CrewAI, Agno, and AutoGen

  • Session-based analytics organizing observability around complete execution instances

Strengths and weaknesses

Strengths:

  • Agent-first architecture specifically designed for autonomous workflows from inception

  • Automatic instrumentation for supported frameworks requires minimal code changes

Weaknesses:

  • Enterprise monitoring features (anomaly detection, threshold alerting) not prominently documented

  • Custom agent architectures outside supported ecosystems require manual instrumentation

Use cases

AgentOps fits development teams prioritizing agent-specific observability with specialized instrumentation for six major frameworks. The time-travel debugging capability particularly helps teams investigating non-deterministic failures. Best suited for teams prioritizing development-phase debugging over comprehensive production monitoring infrastructure.

Building an agent monitoring strategy

Agent monitoring represents non-negotiable infrastructure for any team running autonomous agents in production. Operating without it means accepting silent failures that corrupt data for hours before detection, uncontrolled costs as runaway loops exhaust token budgets, and compliance exposure from untracked agent actions in regulated environments.

Your implementation strategy should follow a layered approach: primary agent monitoring platform with runtime controls as your foundation, specialized tools for specific agent products where deep integration matters, and OpenTelemetry-based instrumentation for integration with your existing observability stack. Start with pilot deployments on 1-2 agent use cases, establish baseline metrics, then scale across production systems with continuous governance refinement.

Galileo delivers enterprise-grade agent monitoring with purpose-built evaluation and runtime protection:

  • Luna-2 evaluation models: Fine-tuned Llama 3B/8B running 10-20 metrics at 97% cost reduction versus GPT-4o ($0.02 per million tokens) with 152ms latency

  • Interactive agent graph: Map decision flows across multi-agent systems to pinpoint where failures occurred

  • Runtime protection: Configurable rules, rulesets, and stages blocking unsafe outputs before reaching users

  • Signals: Surface failure patterns and root causes without manual trace review

  • Human-in-the-loop: Confidence thresholds with automated escalation for high-risk decisions

  • Multi-deployment flexibility: SaaS, VPC, or on-premises with EU AI Act compliance and SOC2 certification

Book a demo to see how Galileo's agent monitoring platform can help you detect failures, reduce costs, and scale autonomous AI with confidence.

Frequently asked questions

What makes agent monitoring different from LLM observability?

Agent monitoring addresses session-level behavior across multi-step decision graphs, not individual API calls. Traditional LLM observability tracks request-response cycles with HTTP status codes. Agent monitoring captures tool selection rationale, reasoning chain progression, and context propagation across 10-50+ decision points—detecting semantic failures that return 200 status codes while corrupting downstream workflows.

When should teams implement agent monitoring infrastructure?

Implement monitoring before production deployment, not after. According to Microsoft's Cloud Adoption Framework, retrofitting governance controls post-deployment introduces significant complexity and operational overhead. Start during pilot phases to establish baseline metrics and validate governance controls before scaling.

How do I choose between open-source and commercial agent monitoring platforms?

Evaluate based on deployment requirements, compliance needs, and operational capacity. Open-source options like Langfuse and Phoenix provide vendor independence and self-hosting flexibility but require infrastructure management. Commercial platforms offer managed scaling and enterprise compliance certifications with higher direct costs. Many enterprises adopt hybrid approaches for different environments.

What metrics matter most for production agent monitoring?

End-to-end task completion rate matters more than API success codes—agents can return 200 status while failing user goals. Track step-level latency distribution, tool call semantic correctness, hallucination rates within reasoning chains, cost per successful completion, and context window utilization. Completion-focused metrics are essential given agents fail 70% of assigned tasks.

How does Galileo's Luna-2 reduce evaluation costs at scale?

Luna-2 models are fine-tuned Llama 3B and 8B variants built for enterprise-scale evaluation. They achieve 0.95 F1 accuracy while delivering 21x faster inference at 152ms. At $0.02 per million tokens compared to GPT-4o's $2.50, teams running 10-20 evaluation metrics simultaneously maintain sub-200ms latency while processing millions of predictions daily.

Jackson Wells